Tri State Telephone Case Study

In: Business and Management

Submitted By jrar
Words 1646
Pages 7
Tri state telelephone

ACKNOWLEDGEMENT

We are over whelmed in all humbleness and gratefulness to acknowledge our debt to all those who have helped us to move these ideas well above the level of simplicity and into something concrete.

We are very thankful to our lecturer for his valuable help. He was always there to show me the right track when we needed his help. It is with the help of his valuable suggestions, guidance and encouragement, that I was able to perform this project work.

We would also like to thank our colleagues, who often helped and gave us support at critical junctures during the completion of this project.

* Contents Contents 3 1 Introduction 4 2 Stakeholders of Tri-State Telephone Company 5 2.1 Internal stakeholders of the Tri-State 5 2.2 The Tri-State external stakeholders 6 3 The key stakeholders of the Tri-State 7 4 The critical trends in Tri-State environment 8 5 Reasons for Tri-State customers become upset 9 6 What should John Godwin do? 10 7 Recommendations 11 8 References 12

*
Introduction

Tri-State Telephone is a telecommunications company that provided the telecommunications of the residents of three US States.
Currently customers of Tri-State Company pay a monthly flat rate for the service they used. Now the management of Tri-State wants to change the pricing system from monthly flat rate to a new pricing system.
However, the customers are not in a position to accept the new pricing system.Hence, they do not allow the company to launch the new pricing system. In this case, they begin to march in to protest against Tri-State Company with the help of consumer federation of America and congress of consumer organization.

Stakeholders of Tri-State Telephone Company *
Stakeholder means a party that has an interest towards the organization. There are mainly two types of…...

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