Professional Performance

In: Philosophy and Psychology

Submitted By sukwah
Words 8590
Pages 35
Table of Contents
1.0 INTRODUCTION 1
2.0 ANALYSE PERCEIVED DEVELOPMENT NEEDS AT THE BEGINNING OF THE MODULE 1
2.1 Vision Statement 1
2.2 Self Assessment 2
References 6
3.0 REFLECTS CRITICALLY ON TWO OF THE ACTIVITIES UNDERTAKEN DURING THE MODULE IN WEEKS 2 TO 7 8
3.1 Teamwork (Activity 3) 8
3.1.1 Definition 8
3.1.2 Self Review & Learning Outcomes 8
3.1.3 Football Team 11
3.1.4 Conclusion 12
3.2 Communication (Activity 4) 13
3.2.1 Definition 13
3.2.2 Self Review & Learning Outcomes 13
3.2.3 Conclusion 15
References 16
Appendices 19
4.0 DEVELOP AN ACTION PLAN FOR FUTURE DEVELOPMENT 29
4.1 Five Year Action Plan 29
4.2 Ten Year Action Plan 35
4.3 Contingency Plan 42
4.4 Future Plan 44
Conclusion 45
References 46

PROFESSIONAL REFLECTIVE JOURNAL

1.0 INTRODUCTION
Personal development can be defined as “activities that improve self-knowledge and identity, develop talents and potential, build human capital and employability, enhance quality of life and contribute to the realization of dreams and aspirations” (Aubrey, cited in Bernelo et al. 2011). Everyone have their perspectives, goals and vision. Thus, some of them develop a plan to follow and review the progress from time to time. For me, personal development can’t develop within overnight, it is a lifelong learning process, I believed education and personal growth is never-ending process.

2.0 ANALYSE PERCEIVED DEVELOPMENT NEEDS AT THE BEGINNING OF THE MODULE

3.1 VISION STATEMENT
My vision is to become a Sales and Marketing Manager in the hospitality industry. I want to be a professional and respected leader in the team to help my organization move towards better profit and market share; and give our clients the best quality and value services.

3.2 SELF ASSESSMENT
Development skills that a person most preferably to learn had been…...

Similar Documents

Performance

...to Armstrong and Baron (1998) performance management is a strategic and integrated approach of delivering sustained successes to the company by improving individual and group performances and also developing the capabilities of teams and individuals. Currently at work performance management appraisal (PMA) is carried out on a quarterly basis and is a conversation carried out by a line manager and an employee, it is aimed at improving the effectiveness and capability of an employee through development. It is aimed at personnel who want to achieve excellence in their respective fields and want to acquire more skills and knowledge, which will assist in the achievement of personal and professional development goals. Performance management serves as an important tool for realizing organisational goals by implementing competitive HRM strategies. It helps in aligning and integrating the objectives of the company with the key performance indicators (KPI’s) in an organisation across all job categories and levels. This helps in driving all the employees right from the bottom level towards one single goal. Performance management is an important driver in most companies today and is regarded as the tool to use to ensure that the people working for them will deliver the agreed contract and objectives which were set mutually. This study will reveal the importance of a well managed, performance management system by conducting a critical analysis of the performance management system used and......

Words: 1711 - Pages: 7

Is Professionals

...control. “Principles of Information Security, 4th Edition” is the book which provides balance information about information security in modern enterprises, risk management, security technology and Information security professionals with their roles in managing risk in information security (Whitman & Mattord, 2011). The study of this book makes us capable to evaluate the top five IS professionals and their respective roles in information security. Top Five IS Professionals and Their Roles and Responsibilities In top five IS professionals Chief Information Officer (CIO). CIO is the leading IS professional as he led other on the way to adopt the strategies to mitigate Information risks in order to manage the information system of the company. The main responsibility of CIO is to guide the chief executive officers and president of the company in information management matters and advise them in order to take effective decisions to implement information security system (Siponen, 2000). The leading position and decision making power of CIO make it capable to take important information management decisions. This is the major reason to rank him as the fist important IS professional. Chief Information Security Officer (CISO) is the second most important IS professional. CISO is also called manager of IT security. CISO directly report to CIO. CISO mainly responsible to assess, manage and implement the system of information security in organization. Core management......

Words: 587 - Pages: 3

The Professional

...Proficient in Microsoft Word, Excel, PowerPoint, Publisher, Outlook, Strong Internet Research. Trained in CPT-5, ICD-9, and HCPCS coding Strong leadership skills – able to problem solve issues that arise in the workplace in a professional manner Experience in all aspects of insurance: Medicare, Medicaid, and third-party payers knowledgeable in Medical Billing and Coding Guidelines Manage multiple tasks at once, with strict adherence to time constraint Excellent communication skills – Trained and experienced in group facilitation and conflict resolution. Can articulate opinions written and orally. Understanding of Spanish. Highly detailed and customer service oriented and functions well independently or as a team member Experience Tufts Health Plan Medicare Preferred (Watertown, Ma) November 2012 – Current Member Services-Call Center • Responsible for verifying, documenting and coordinating information needed to process applications and other Eligibility Operations assignments • Conducts health insurance policy analysis, documentation verification, employer coordination and customer service while ensuring accurate data entry, validation and timely processing. • Verify, document and investigate the presence of health care coverage for Medicare recipients 65 or older\ disabled • Complete periodic reports. • Customer service to include high volume of phone work answering questions and other inquiries......

Words: 690 - Pages: 3

Article Review: “Financial Incentives, Professional Values and Performance: a Study of Pay-for-Performance in a Professional Organization” – Gary J Young, Howard Beckman and Errol Baker

...Introduction Young, Beckman and Baker conducted a study on the influence of financial incentives in a pay for performance based research experiment of professional physicians. Their study aimed to provide further evidence on the effect of the agency theory in incentivizing the agent by providing financial rewards particularly in professional organizational settings. There is much debate in the field about the real benefits of financial incentives on human behavior management in the workplace. The subject remains controversial and many studies have provided equivocal results. Their study exposes that physicians in the test group responded differently to the financial incentives offered based particularly on their belief in the importance of the goals or on their feeling of having their autonomy undermined (Young, et al., 2012). However the results are not conclusive and hinge largely on the underlying motivation and attitudes of the professional test subjects themselves and how they perceived the incentive scheme. This research is a loose experiment in a narrow field of professional organisation, however the results of this study do provide some insight into the motivation behind and acceptance of pay for performance schemes by those in a professional field with a certain level of autonomy. Limitations need to be observed in interpreting the overall conclusion of the findings. Theoretical Perspectives The authors focus a great portion of the article to the discussion of......

Words: 2030 - Pages: 9

Professional

...Assume you are the manager of your learning team and need to develop a plan that will address the characteristics of your group and yourself as the leader. This plan can be used to determine the needs of the learning team and is a tool for members to assess their skills, strengths, areas needing improvement, and the resources needed to help them reach their career goals. Use each Learning Team member’s DiSC assessment results completed in Week One. Develop a combined DiSC chart of your Learning Team members for use in developing this paper. Based on the individual assessments, what are the characteristics of your team? Create a professional development plan to address the characteristics of the Learning Team members both individually and as a group and your ability to lead them: Required Elements: • No more than 1400 words • Formatyour paper consistent with APA guidelines • Evaluate the individuals, including yourself, and the group based on the DiSC assessment. Clickthe Assignment Files tab to submit your assignment. The goal of this essay is to develop a plan that will address the characteristics of “Learning Team D” including the team member designated as manager. If the plan is effective it can be used to determine the needs of the learning team. It can also be used a as a tool for the members to assess their skills, strengths, areas needing improvement, and the resources needed to help them reach their career goals. DISC Assessment During week one of......

Words: 458 - Pages: 2

Performance

...on the same job being done by two different people. Performance appraisals of Employees are necessary to understand each employee’s abilities, competencies and relative merit and worth for the organization. Performance appraisal rates the employees in terms of their performance. According to a prominent personality in the field of Human resources, "performance appraisal is the systematic, periodic and an impartial rating of an employee’s excellence in the matters pertaining to his present job and his potential for a better job." Performance appraisal is a powerful tool to calibrate, refine and reward the performance of the employee. It helps to analyze his achievements and evaluate his contribution towards the achievements of the overall organizational goals. Performance appraisal is necessary to measure the performance of the employees and the organization to check the progress towards the desired goals and aims. Performance appraisal continues to be a subject of interest and importance to human resource specialists. For decades, performance appraisal has received considerable attention in the literature, from both researchers and practitioners alike. The latest mantra being followed by organizations across the world is "get paid according to what you contribute" – the focus of the organizations is turning to performance management and specifically to individual performance. Performance appraisal helps to rate the performance of the employees and evaluate their contribution......

Words: 1044 - Pages: 5

Does Performance-Based Pay Improve the Effectiveness of Professionals?

...Does performance-based pay improve the effectiveness of professionals? For many years, most public and private organizations have been implementing the performance-based pay system in order to improve the effectiveness of professionals but the question one might ask is ‘Does it necessarily improve the performance of professionals and is it the best method? The world is gradually becoming a global village where people from different cultural background and orientation make up the entirety of an organization workforce. What happens in cultures where rewards have to be given collectively to a team and not based on an individual’s performance alone? In a performance-based pay system, managers may set targets for the employees and these must be met at a given period of time. After which the employees get a reward or an incentive. These targets may sometimes require an employee to work overtime and what then happens if this employee comes from a low masculinity country for instance, where personal time is valued. This employee will less likely meet his set targets at the timeline given to him; he would prefer to spend time with his family than give up his evenings because of what he is expecting as a reward. This goes to say that the type of reward system is also linked to the cultural background of an employee. The purpose of this paper is to determine if performance-based pay improves the performance of professionals. It is true that money is a necessity of life but......

Words: 345 - Pages: 2

Professional

...cost recovery means the company cannot set prices below the cost it incurred whatsoever (Stokes, 2008). Moreover, the price of products here will include variable cost of all items plus proportionate amount of fixed costs, which qualifies the above strategy as a cost-plus pricing. In this way, the company largely focuses on its operations rather than on what competitors do. Absorption pricing will ensure that the company achieves break even in all sales even if it does not realize profits. In addition, there is a promise of profits in future since such stability establishes the company as a stronghold in the market for microwavable food. Furthermore, an evaluation of financial performance is essential for the company to achieve success. This plan takes into account various drivers of performance, such as profits, motivation, competition, and cost. The total cost of operation in the above company exceeds revenues realized from the sale of products; hence, it makes losses (Stokes, 2008). The initial strategy then involves an analysis of how the company can reduce unit cost of production in order to reduce total cost. It will first depend on objectives set by the management in an attempt to motivate and inspire employees. With the previous analysis showing that the company makes losses, it turns out that management’s efforts are all towards attempts to reduce cost and maximize profits. Cost of production also involves various factors, such as environmental and political......

Words: 1291 - Pages: 6

Professional

...intention. In the other companies where the superintendent comes to the job site and makes small talk with the workers, creates a friendship and takes away from the superiority. He wants to keep a professional relationship with everyone and not get wrapped up in personal issues. This creates a better work environment and will never allow personal feelings to interrupt sound business decisions. The allusion of being superior to anyone else is the price he is willing to pay. We do not go to work to make friends, we go to make money that will provide for our families. Since professionalism was brought up by Sean, I asked why the office personnel does not wear business attire, even if it were slacks and polo shirts. I stated the dress is exactly the same for office and field workers, work boots, jeans, and t-shirts. The only difference in attire is the office worker has clean clothes and the field worker has stains from sweat, dirt, and grease. His response was that even though those individuals are in the office now, many started off in the field and the dress is just who they are. They don’t feel comfortable in dress clothes and besides, it is a construction company, not a law firm. I agreed that the attire is more comfortable, but would it not be more professional to wear business attire when going to job bids and other public functions. He said no, this is a construction company and winning a bid has nothing to do with dress, bottom line, whomever has the......

Words: 1245 - Pages: 5

Performance

...failure factors is discussed. It is hoped that this research will help to bridge the current literature gap and provide practical advice for both academics and practitioners. Keywords: Critical Failure Factors, ERP Implementation, ERP Life Cycle. 1. Introduction An ERP system is an integrated software solution, typically offered by a vendor as a package that supports the seamless integration of all the information flowing through a company, such as financial, accounting, human resources, supply chain, and customer information (Davenport, 1998). ERP implementation is a lengthy and complex process, and there have been many cases of unsuccessful implementations (Parr and Shanks, 2000), which have had major impacts on business performance. As ERP plays a very important role in business, ERP implementation and its critical issues, success factors and implementation problems have been investigated in the past (Parr and Shanks, 2000; Majed et al., 2003; Soh et al., 2000; Sumner, 2000). Prior research has shown that conflict with consultants is one of the main managerial problems during the implementation period of ERP system (Themistocleous et al., 2001). Consultants can bring to the organisation specialised skills, experience, and know-how that the organisation needs when it is both time-consuming and expensive for it to build internally (Gable, 2003). They can also offer a firm-wide view, encourage unity between members, and 492 they are usually neutral......

Words: 6716 - Pages: 27

Professional

...want and need the services that you recommend”. Grow is a professional association for design, believes that the art of design serves a critical role as a communicator, educator and innovator to those that want to be a part of that. By paving the way for the role of design in all levels of economic, social, political, cultural and creative environments. Grows has a mission to advance designing as a professional craft, strategic tool and vital cultural force. Grow Interactive wants to reach its customers about best practices, standards for ethical conduct and professional expertise. By communicating the importance of design to everyone and demonstrate to business leaders and potential clients the power of design, becoming inspiring through online galleries, profiles, tweets, face book page, and exhibitions. They will represent the profession through networking and stimulate discussion of the industry through events, social media and websites. Research done by Nielsen Media shows that the technology industry has the potential of experiencing a return of almost triple in increasing sales for every one dollar customers spent in online advertising. An economic study conducted by various well-known software companies shows that online advertising not only delivers favorable return on investment efficiency itself, but it also makes competitors work harder. When comparing the difference in return on investment performance between studies that have an online element, and those......

Words: 1389 - Pages: 6

Professional

...Shareholder Information Financial statements 55 Consolidated Income Statement 144 Bondholder Information 56 Consolidated Statement of Comprehensive Income 148 Glossary 57 146 Historical Summary 151 Reference Information Consolidated Statement of Financial Position Further information online: theHEINEKENcompany.com • Download the Annual Report • Find out about HEINEKEN’s history • Explore our countries and brands Useful links Follow us on twitter for news and updates: @HEINEKENCorp Heineken N.V. Annual Report 2013 1 Contents Report of the Executive Board Overview Report of the Supervisory Board Financial statements Other information The Quick Read Performance highlights1 Key figures Revenue (in millions of EUR) €19,203m 19,203 2013 18,383 2012 17,123 2011 16,133 2010 2009 14,701 Consolidated beer volume (in millions of hectolitres) 178.3mhl 178.3 2013 164.6 2011 125.2 Heineken® volume in premium segment (in millions of hectolitres) 28.1 2013 29.1 2012 27.4 2011 2010 26.0 2009 25.9 Consolidated operating profit (beia) (in millions of EUR) €2,941m 2,941 2013 2,666 2012 2,456 2011 2,251 1,913 Net profit (beia) (in millions of EUR) €1,585m 1,585 2013 1,661 2012 1,584 2011 1,456 2010 20123 Change in......

Words: 68409 - Pages: 274

Professional

...November pp 1355-1361 | | | | | | | |McSweeney, B. (2002). ‘The essentials of scholarship: A reply to Hofstede’. Human Relations | | | |55 (11) November pp1363 – 1372 | | | | | | | |Global Adjustment Perspectives of Indian Professionals Global Business Review February 2011 | | | |12: 87-97, | | | | | | | |A Critique of Hall's Contexting Model: A Meta-Analysis of Literature on Intercultural | | | |Business and Technical Communication Journal of Business and Technical Communication October| | | |1, 2008 22: 399-428 ...

Words: 1922 - Pages: 8

Professional

... Professional Roles and Values Danielle Cote Western Governors University Professional Roles and Values Nursing in the 21st century has evolved immensely since the days of Florence Nightingale, not only with medicines but also with the care of patients. Because of these changes and growth the code of ethics was developed and regulatory agencies were created to help and guide nurses. There are numerous professional nursing organizations, many catering to a nurses personal career choice. As an Emergency Room Nurse belonging to the Emergency Nurses Association, one of the many professional nursing organizations, has proven to be an asset to my career. Their mission is to advocate for patient safety and excellence in the emergency nursing practice, (ENA 2015) which differs from the Board of Nursing. The Board of Nursing serves as a regulatory board, overseeing the practice and licensure of each nurse. Some professional nursing organizations, such as NSO, provide liability insurance to nurses. Other benefits of professional organizations may include free CE, preferred pricing on exams, resources, and networking. Being a member to both of the above organizations has given me peace of mind and continuous learning and growth in my nursing career. PNO functions are different from regulatory agency such as a regulatory agency has the power to revoke a nursing license or bring legal actions against...

Words: 1981 - Pages: 8

Performance

...information relevant and meaningful to the Company / Industry / Directors. The Company holds dedicated programmes to familiarize its Directors whenever there is a major change in regulations. Towards this end, on 1 EXCEL CROP CARE LIMITED PARTICULARS OF FAMILIARISATION PROGRAMMES FOR INDEPENDENT DIRECTORS 25th March, 2015, the Company held a special separate session from 11.00 a.m. to 01.00 p.m. for Independent Directors to familiarize them about their roles, functions and responsibilities under the Companies Act, 2013 and the Listing Agreements. The Independent Directors were also informed in detail about the requirements related to performance evaluation of the Board as a whole, Committees of Directors, Independent Directors and other Directors. External professional assistance was made available to the Directors for evolving the performance evaluation process. The Company held a Board Meeting on 16th December, 2010 at its Bhavnagar Plant, the Company’s largest manufacturing unit. After the Board Meeting, the Directors visited different Plants at the location and were apprised of the products manufactured, various processes, manufacturing, infrastructure, research and development activities, new products being worked upon etc. The Directors also had fruitful interaction with the operational personnel of the Plant. It will be the Company’s endeavor to hold Board Meetings at Plant locations, whenever feasible, to enable the Directors to familiarise with the Company’s......

Words: 491 - Pages: 2