Miscommunication at Wok

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Miscommunication at Work

Yuriy Baron

BCOM/275

10/27/13

Randi Plante

Assignment 1.1 Communication Process Model

Directions: Think of a misunderstanding you experienced when communicating with someone else at work. Then fill in the blanks of the chart below.

|MISUNDERSTANDING #1 |
|Who was the sender? |Quality control manager |
| | |
| | |
|Who was the receiver? |Quality control inspector |
| | |
| | |
|What was the message? |Manager asked to gather the information from pallets that were ready to be |
| |shipped to the customer. This was to prevent the customer from receiving bad |
| |product. |
|What channel was used to send the message? |Face to face conversation in a…...

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