Mba Student

In: Business and Management

Submitted By nikolamitev1
Words 2432
Pages 10
OBE49749

Campaign for Sightsavers
Tactical Response
Recent research by the market research organisation DJS has revealed some intriguing trends in the attitudes of Britons to donating to charity (DJS 2013). For example, it was found that those who were earning an average income were more likely to donate to charities than those who were earning a higher than average income. Another very important finding of the survey was the fact that charities could be missing out on as much as £665 million in donations a year because they failed to address the main reasons for non-donation, which were found to be financial constraints and a distrust of charities due to lack of information. Among the concerns expressed by respondents were wastage costs, lack of transparency and administration costs. In other words, people were discouraged from donating to charities if they could not see a real and definite impact in the charity’s work. They wanted to feel that their donations were having a definite effect. Within this context then, the communication problems of a charity such as sight savers are twofold: On the one hand, the charity needs to make sure that it has a real presence in the public consciousness, and draw attention towards the urgency of the issues that it is concerned with. On the other hand, it needs to demonstrate to potential donors that their money is being used effectively to address these issues, and that a real impact is being made.
A useful starting point for developing a strategy to address the communication issues of Sightsavers is the SMART approach. This approach has been developed as a tool for project management in order to set key goals and clearly outline objectives. According to the SMART approach, goals should be specific, measureable, attainable, relevant and timely. Taking the first of these criteria, Sightsavers needs to set out specific goals…...

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