Managing People for Competitive Advantage

In: Business and Management

Submitted By hlin30
Words 846
Pages 4
MG 504—Managing People for Competitive Advantage, Fall 2013
Case Analysis Guidelines

Choose two (2) Individual Case Write-Ups from these found in your textbook, one from group A, one from group B:

Group A
Meg Whitman at eBay Inc.
Matsushita Electrical Industrial Co.
GSK’s Acquisition of Sirtris
Utah Symphony- Utah Opera Merger
Group B
JetBlue Airways
Rob Parson at Morgan Stanley
Netflix Compensation Your Objective

Using the information provided in the text and additional research, your goal is to answer the questions that are implied or stated at the end of the case, and to describe the case using the ideas, models, and concepts of this course. This is an essay, not a consultant’s report, so you will not directly be making recommendations. See examples of suggested questions for some of cases in the final section below.

Length: 1200 minimum (4+ pages of double-spaced, 12-point font text).
Due date: See Class Schedule for date on which your selected case is due.
Submission: Via upload to the corresponding ASSIGNMENT area on EIDOS.

The Cases

All of the cases used in this course are based on real situations. Each case contains a different blend of information and anecdotes about the firm, its business environment, and the people who manage it. No case will ever contain all the facts you would like to know in order to make a totally comprehensive assessment.

In preparing your write-up, make your analysis from the point in time of the conclusion of the case description. NOTE: In the final section of your paper, you should update the case to indicate recent developments.

General case analysis questions to guide your thinking

* Focus your analysis on the course topic…...

Similar Documents

Competitive Advantage

...Competitive Advantage Paper Name University of Phoenix MGT/498 Strategic Management Instructor Date Competitive Advantage Paper Riordan Manufacturing Incorporated engages in plastic injection molding with operations both in the United States and China. As an industry leader, Riordan is in the process of identifying strategic factors in the internal and external environment. The goal is to develop long-range plans to manage resources as well as the opportunities and threats present in the environment. Emerging markets of Asia, some in South America, and in Europe expects to bring in demand for more products. These markets deeply affected by lifestyle changes ushered in by the new age of multimedia, economic growth, industrialization, and growth of personal income will power the expected growth for plastics and other consumer products. Competitive Advantages and Strategies Riordan is a company with business across the globe. Similar to companies like McDonald’s and The Gap, Riordan receives a great deal of pressure to maintain technological perks to the customer, treat the employees well, and support efforts to enforce the protection of the environment. As a global company, special interest groups sometimes have a louder voice than the public; these groups will request, almost demand, the support of the business within the community. For Riordan to remain competitive the company has been very supportive of special interest groups to...

Words: 1318 - Pages: 6

Competitive Advantage

...Essay by Mashell Chapeyama University of the People Competitive advantages of Chipinge Banana Company A competitive advantage refers to any asset or capabilities that a company has that gives value to it or its products and services, which competitors do not have. Competitive advantage creates cost leadership to a firm or enables the firm to produce differentiated products. An example of a competitive advantage is being able to sell the products at low price but still be able to get some profits. This essay explores the competitive advantages which Chipinge Banana Company has. Chipinge Banana Company is a company that is found in Zimbabwe. The company produces bananas only. The bananas are sold to customers in the country and abroad. This company is located in the region where there is abundance of rainfall as well as good soils. One competitive advantage of Chipinge Banana Company is the natural resources it has. Firstly, the company is located in a region with a lot of rainfall. This enables the storage of water in some dams. Most parts of Zimbabwe have got very low rainfall. The land there is also very flat, unlike most parts of the country, where there is ample rainfall, which are mountainous. The flat terrain makes it possible for the use of modern technology in banana farming. At this company, there is usage of overhead cable tractors. This makes it easier and cheaper to harvest bananas. Therefore, the cost of production of bananas is very low, as compared to......

Words: 2034 - Pages: 9

Competitive Advantage

...century changed and shaped the way we live, work, and play; or look at winning firms like Proctor & Gamble, Coca-Cola, or Merck that so many people find their daily lives depend on. If the economics, the environment, or our abilities determine that we can’t get there, we must take the same spirited action to disengage ourselves from that which we can’t make better than the best (Jack Welch, CEO, General Electric). For great business firms, winning is not a one time or now and then thing. Winning is a habit. To be a winner, a firm has to create, exploit, and sustain its competitive advantages vis-à-vis rivals. And it has to do so consistently if it wants to be a perennial winner. Where do competitive advantages come from? What are their contents and effects? Where do they reside inside or outside the firm? In what form can we observe them? How sustainable are they? These are all important questions concerning the multiple facets of the anatomy of competitive advantage. Competitive advantage comes in various shapes and sizes. Understanding the anatomy of competitive advantage helps general managers improve their firms’ chance of gaining and sustaining of competitive advantage hence their chance of winning. This paper advances an integrative framework to help general managers systematically analyze six facets of competitive advantage: its substance, expression, locale, effect, cause, and time-span. Strategy is about winning. Strategy involves choice. It involves choice of...

Words: 1099 - Pages: 5

Know How Managing Knowledge for Competitive Advantage

...Know how Managing knowledge for competitive advantage An Economist Intelligence Unit white paper sponsored by Tata Consultancy Services Know how Managing knowledge for competitive advantage Acknowledgements Know how: Managing knowledge for competitive advantage is a briefing paper written by the Economist Intelligence Unit and sponsored by Tata Consultancy Services (TCS). The findings and views expressed in this white paper do not necessarily reflect the views of TCS, which has sponsored this publication in the interest of promoting informed debate. The Economist Intelligence Unit bears sole responsibility for the content of the report. The main author was Terry Ernest-Jones and the editor was Gareth Lofthouse. The findings are based on two main strands of research: ● The Economist Intelligence Unit conducted an online survey of 122 senior executives in western Europe, 68 of whom were based in the UK. Participants were selected from large organisations with over $1bn in annual sales revenue, and from a cross-section of industries, with a particular emphasis on financial services, healthcare and pharmaceuticals, telecommunications and professional services companies. ● We also interviewed several senior executives and knowledge-management practitioners on the challenges they face in managing corporate knowledge, and on the strategies they have employed to exploit business information for competitive advantage. Our sincere thanks go to all the interviewees and......

Words: 7590 - Pages: 31

Competitive Advantages

...Competitive Advantages in Today’s Global Climate Ovelinda Garcia, Justin Hightower, Shyann Fontenot, Alex Jacobs MGT/498 July 14, 2013 Perry Martin Competitive Advantages In Today’s Global Climate Organizational sustainability and viability occur when a business strives to set itself apart from its competitors. Organizations that seek to become and maintain themselves as industries leaders typically thrive in the global marketplace. Industry dominance is dependent upon the development and implementation of corporate strategies. Organizations that continuously seek to examine their portfolios, improve operational activities, conduct research and development, and implement their strategic planning and strategies are innovated and profitable; both key characteristics in maintaining the competitive advantage within the global marketplace. Leading organizations analyze and predict the changing environment and situations in which they operate in and perform with the objective to maintain competitive advantage and sustainability. Riordan Manufacturing is poised to capitalize on establishing the organization as an industry leader in using polymer materials and providing solutions to its customer base. The global plastics manufacturing giant’s rigorous focus on R&D sets the company advantageously as a leader in identifying trends. Although the company’s initial focus was on...

Words: 1280 - Pages: 6

Competitive Advantage

...Competitive Advantages MGT/498 - Strategic Management February 9, 2014 Competitive Advantages Paper Economy today is highly competitive; increasingly competitive as more companies acknowledge that domestic landscape is shrinking. As the opportunities decrease in the domestic market, organizations are making the changes to gain a competitive advantage in the global market. In this paper, team B will discuss the advantages of Riordan Manufacturing and how there related to other organizations in the market, such as Starbucks, and Apple Inc. In addition to determining the competitive strategies of Riordan, they must improve innovation and sustainability in their business operations of both the United States and global market. Furthermore, Riordan has to establish particular strategies and determine the numerous ways in which they will accomplish sustainability of long-term organizational performance. Competitive Advantages The company Riordan has the competitive advantage of product differentiation because their producing computer fans, heart valve stems, and injected molded products, such as water bottles, etc. Their competitive advantage caters to any retail household store, office buildings, and even medical centers. Furthermore, Riordan has several locations, which can be used to implement production efficiencies, which lower costs. To identify opportunities, the organization holds a comprehension market study to gain knowledge and establish directional......

Words: 920 - Pages: 4

Competitive Advantages

...Competitive Advantages Trisha Sadler, Darryl Warren, Josephine Ives, Rebecca Smith, Beth Sexton MGT/498 May 19, 2014 Rolando Espiritu Competitive Advantages Competitive Advantages - Riordan Riordan is a plastic manufacturing company, which was started in 1991 (University of Phoenix [UOP], 2013). The company has locations in California, Michigan, Georgia, and China. The company’s business units are plastic parts manufacturing, plastic beverage containers, and the plastic fan facility. Riordan’s customers consist of beverage makers, medical supply firms, electronic supply firms, and pharmaceutical companies (UOP, 2013). A competitive advantage allows companies to increase sales, resources, and market share. Team B’s analysis will provide insight on Riordan’s competitive advantages by identifying competitive strategies, competitive sustainability, and the effect of the global market changes to the company’s business strategy. Riordan’s Competitive Advantages Every organization must establish some type of competitive advantage. The recent research of FedEx, Southwest, and McCain Foods’ competitive advantages assists in identifying Riordan’s competitive advantage. The first step in competitive advantage is creating a mission statement and developing a strategic plan. Firms that operate with a strategic plan develop focus and alignment. Introducing unique products or services leads to the establishment of a competitive advantage. In the case of FedEx, the core service...

Words: 1108 - Pages: 5

Mba 5608 Managing People for Competitive Advantage in Asia

...MBA5608 Managing People for Competitive Advantage in Asia Unit Schedule Meeting | Date* | Topic | Preparation | 1 | April 18 (Sat.) | * What is this unit about? * Whom do you manage? * What is evidence-based management? Why? How? * How to read a Harvard-style case? | Unit GuideBarends et al. (2014) | | | Managing self * What is the difference between a manager and a leader? * What is your personality? * How does personality affect job performance? * How do you influence others? Power, influence and political skills Introduction to Simulation: Judgement in Crisis | Get your Big-Five scores (Berkeley Lab)Case: Thomas Green | 2 | April 21 (Tue.) | Managing self: Individual decision making * Neuroscience and decision making * Heuristics * Cognitive biases * Debriefing to simulation exercise | Guest speaker: Prof. Alexandre Schaefer, Neuroscientist, Monash MalaysiaPress Release for Simulation: Judgement in Crisis (due on April 19, 12 mid-night) | 3 | April 28 (Tue.) | Developing others: Motivation * Needs theories * Process theories | The puzzle of motivation (Video). TedGlobal. | 4 | May 5 (Tue.) | Developing others: Motivation * Applied performance practices * High performance work systems * The art of giving feedback | The delicate art of giving feedback ( case: Awkward Performance Review | 5 | May 12......

Words: 384 - Pages: 2

Competitive Advantage

...competitive advantage doing something differently from the competition that leads to outperformance and success human resource management the organizational function responsible for attracting, hiring, developing, rewarding and retaining talent staffing the process of planning, acquiring, deploying and retaining employees that enables an organization to meet its talent needs and to execute its business strategy total rewards the sum of all of the rewards employees receive in exchange for their time, efforts and performance direct financial compensation compensation received in the form of salary, wages, commissions, stock options or bonuses indirect financial compensation all the tangible and financially valued rewards that are not included in direct compensation, including free meals, vacation time and health insurance nonfinancial compensation rewards and incentives given to employees that are not financial in nature including intrinsic rewards received from the job itself or from the work environment Strategic risk, Operational risk, Financial risk and Compliance risk Managing human resources strategically helps organizations manage four types of risk: business strategy defines how a firm will compete in its marketplace talent philosophy a system of beliefs about how an organization's employees should be treated human resource strategy links the entire human resource function with the firm's business strategy......

Words: 2566 - Pages: 11

It as a Competitive Advantage

... IT as a Competitive Advantage Marcus Liubakka The College of Saint Scholastica Introduction In 2003, Nicholas Carr, published a controversial article titled “IT Doesn’t Matter”. The premise of his article defines IT as a digital data infrastructure, and compares its build-out to previous impactful infrastructure build-outs like electricity and the railroad. Carr claims that IT has become a commodity, and businesses can no longer use their IT as a competitive advantage. This paper will further analyze Carr’s article, and make recommendations as to how businesses can leverage IT as a competitive advantage for the future. Analysis Rationale To fully understand how a business can leverage IT as a competitive advantage, one must fully understand the concept. In short, a business has a competitive advantage if it has the ability to provide an added value to its customers that its competitors cannot. A competitive advantage is also obtained by providing a value to a customer equal to its competitors, but with a lower cost. There are many factors which play into achieving a competitive advantage, however, organizations need to focus on sustainable competitive advantages. “In his book Competitive Advantage, Porter claims the ‘fundamental basis of above-average performance in the long run is sustainable competitive advantage’” (Pearlson & Saunders, 2013, p. 28). A sustainable competitive advantage is predicated on successfully creating barriers to erosion (Piccoli & Ives,......

Words: 1855 - Pages: 8

Competitive Advantage

...Competitive Advantage Introduction Why do you buy a cup of coffee in Starbucks? Why will you choose KFC for your lunch rather than other brands? The answer lies on the term competitive advantage. It becomes the main reason to build brand loyalty for customers. (Boundless 2015) Nowadays, most firms both in local and global markets all face a challenge for a marketing strategy is to find a way of achieving and sustain a competitive advantage compared with the other products and companies. The basic condition of competition has changed a lot and the speed of this tendency is increasing. And with the change of competitive environment, traditional competitive such as economical scale or advertisement expenditure cannot be such effectively as past time. What’s more, traditional management ideas are unlikely to lead a firm competing with other companies. Therefore, managers need to build a new managerial mind-set about competitive advantage. (Barney&Mackey 2005) This article will introduce the definition of competitive advantage in a market and emphasis the importance of it. It will also be presented two main strategies including cost strategy and differential strategy. And then some issues will be stated that organizations facing in trying to gain and maintain competitive advantage. Then it gives some reasons that why competitive advantage is still a significative concept at present. Body Definition of Competitive Advantage A competitive advantage means one firm has...

Words: 2158 - Pages: 9

Competitive Advantage

...Explanation of competitive advantages- Medtronic has announced the start of a clinical trial to confirm the safety and efficacy of its EnRhythm MRI SureScan pacing system, the first MR-safe pacemaker system. The first implant in the US clinical trial was performed by Brian Ramza, M.D., Ph.D., director of Electrophysiology Laboratory Services at the Mid America Heart Institute, Saint Luke’s Hospital, Kansas City, Mo.( While Philips Medical System is known for equipping parts for pacemakers and defibulators Medtronic is in its testing phase for the MRI scanning machines. This machine has a way of eliminating the worry of having replacement parts for several years down the line. With the Permanent, Temporary, Artificial or the Epicardial pacemakers the Medtronic is the first of its kind to begin research on its product. Features- The Medtronic Care Link® Network is a prescription device indicated for use in the transfer of patient data from some Medtronic implantable cardiac devices based on physician instructions and as described in the product manual. This product is not a substitute for appropriate medical attention in the event of an emergency and should only be used as directed by a physician. ( Benefits- The benefits will be for the patient to spend less time in the hospitals operating room and less doctor visits. According to the clinic, patients have especially appreciated the ease-of-use and convenience of the portable Medtronic......

Words: 441 - Pages: 2

Producing Sustainable Competitive Advantage Through the Effective Management of People

...|Producing sustainable competitive advantage through the | |effective management of people | | | | | Impressive remarks The author points out thirteen practices for managing people in order to achieve a competitive advantage. I am impressed by the way the author points out the importance of the workforce and how it is managed. The importance: As other sources of competitive success have become less important, what remains as a crucial, differentiating factor is the organization, its employees, and how they work. The author quotes Southwest Airlines as an example, which achieved competitive advantage from its very productive, very motivated, and by the way, unionized workforce. The author clearly points out, Culture, how people are managed, and the effects of this on their behavior and skills are sometimes seen as the “soft” side of business, occasionally dismissed. Even when they are not dismissed, it is often hard to comprehend the dynamics of a particular company and how it operates because the way people are managed often fits together in a system. Success, such as that achieved at Southwest, can be sustained and cannot readily be imitated by competitors. It is easy to copy one thing but much more difficult to copy numerous things. This is because the change needs to be more comprehensive and also because the ability to......

Words: 1349 - Pages: 6

Competitive Advantage

...Cost advantage/ Competing in distinctive way “If a company cannot be more operationally effective than its rivals, the only way to generate higher level of economic value is to gain a cost advantage or price premium by competing in a distinctive way”. Does this apply to the digital economy? Assess critically. It has been claimed that “value can be created with Internet communication either through finding ways of reducing costs or, on the demand side, by improving the match between buyer preferences and the goods they purchase”. Do you agree? “Internet technologies tend to reduce variable costs and tilt cost structure towards fixed cost, creating significant greater pressure for companies to engage in destructive price competition.” Do you agree? INTRODUCTION o It is argued that “If a company cannot be more operationally effective than its rivals, the only way to generate higher level of economic value is to gain a cost advantage or price premium by competing in a distinctive way”. o I will first give a definition of the digital economy and what is economic value. o This is followed by a briefly discussion on operational effectiveness. o I will then talk about the importance as well as limitation about cost advantage and price premium strategies. o The last part of the essay will look at other strategies and other elements besides cost advantage and price premium a firm can consider gaining competitive advantage. MAIN......

Words: 1498 - Pages: 6

Competitive Advantage

...Competitive Advantage Tajsha Cheeks BUS 201 Principles of Management Instructor Glenda Riley February 27, 2012 Competitive Advantage The world has been chaining more rapidly than ever before, managers and other employees throughout an organization must perform at higher and higher levels. One of the most important lessons for managers and organizations to learn if they were to reach and remain at the top of the competitive environment of business is to achieve and build a competitive advantage. Competitive advantage is the ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than its competitors. If company’s follow the four building blocks of competitive advantage, there’s no doubt in my mind their company will be superior to others (Jones, 2011). The four building blocks of competitive advantage consist of efficiency, quality, innovation, and responsiveness to customers. In today’s competitive environment, organizations continually search for new ways to use their resources to improve efficiency. Organizations increase their efficiency when they reduce the quantity of resources they use to produce goods or services. For example, many organizations are training their workforces in the new skills and techniques needed to operate heavily computerized assembly plants. Also, cross-training employees gives them the range of skills they need to perform many different tasks, and......

Words: 836 - Pages: 4