Key Issue 2012

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MIS Uarterly xecutive
Key Issues for IT Executives 2012: Doing More with Less
This is the seventh in a series of MISQE-published reports based on an annual SIM membership survey. With the enduring economic uncertainties prevailing, these U.S.based organizations are now focusing not only on leveraging IT to reduce business and IT expenses, but also to generate revenues from IT innovations. While IT budgets for hiring, and salary increases are on the rise, these increases are less than last year’s when organizations were more optimistic that the economic conundrum was ending. There is also greater attention to reducing IT budgets through IT infrastructure spending (especially Cloud) and sourcing (especially offshore).
Jerry Luftman Global Institute for IT Management (U.S.) Barry Derksen Business & IT Trends Institute (The Netherlands), University of Amsterdam (The Netherlands)

Since 1980, the Society for Information Management (SIM), in a joint effort with different research leaders, has conducted an annual survey of the key issues facing IT executives globally and in the United States in particular. One of the important strengths of this research is in its ability to identify important trends by comparing survey data from previous years. The 2012 SIM survey, conducted in the 2nd and 3rd quarter of 2012, once again focused on three important areas:

Key IT Issues Included in the Survey

1. Management concerns

This year’s participants were asked to provide their top three managerial concerns from a list of 21 and their top five application and technology investments from a list of 51. Respondents were also asked questions pertaining to their spending and various IT organizational issues (see the Appendix for a description of the survey design).

2. Application and technology investments

3. Organizational considerations (e.g., IT budgets, IT…...

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