Intro to Business Process Ch 1

In: Business and Management

Submitted By peanut9292
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Chapter 1
Introduction to Business Processes

Multiple Choice Questions

1. | Which term refers to business processes that are not executed by a single group or function? a. Silo Effect b. Cross-Functional c. Functional Structure d. Enterprise Systems e. Organizational StructureAnswer: b Difficulty: Easy Page Reference: 1Section: The Functional Organizational Structure Practice: | 2. | Which term refers to a system in which workers complete their tasks in separate departments without regard to the consequences for the other components of the process? a. ERP Effect b. Cross-Functional c. Functional Structure d. Enterprise Systems e. Silo EffectAnswer: e Difficulty: Easy Page Reference: 2Section: The Functional Organizational Structure: The Silo Effect Practice: | 3. | Which system supports business processes end to end? a. Management System b. Accounting System c. Enterprise System d. Functional Structure e. Document SystemAnswer: c Difficulty: Medium Page Reference: 2Section: The Functional Organizational Structure: The Silo Effect Practice: Yes | | 4. Which of the following statements about business processes is true? a. They are executed across multiple functions. b. They are initiated by some type of trigger. c. They involve multiple steps. d. All of the above e. None of the aboveAnswer: d Difficulty: Medium Page Reference: 4Section: Business Processes | 5. | Which term represents a set of tasks or activities that produce desired outcomes? a. Business Process b. Trigger c. Outcome d. Enterprise Resource Planning e. None of the above Answer: a Difficulty: Easy Page Reference: 4Section: Business Processes Practice: | 6. | Which term refers to all of…...

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