Interpersonal Comms

In: Business and Management

Submitted By batman68
Words 542
Pages 3
Interpersonal communication, as defined in our textbook, is “a unique type of communication that involved two individuals interacting via face-to-face or mediated channels.” It seems that where there is communication, inevitably there will be conflict. Television dramas tend to add conflict in their storylines in an effort to make the viewers relate to the characters. In the television series Scandal, interpersonal communication conflicts are numerous. Oddly enough, the characters in this program are all in roles where communication is of immense importance and yet, none of them communicate very well at all. This may, indeed, be one of the main reasons for the success of this show. Watching television characters intertwined in personal conflict somehow make them more real to the audience.
As a longtime fan of the show, choosing one single instance of interpersonal conflict was most difficult. However, I chose a conflict that has been ongoing since the show’s inception. The communication issues between Olivia Pope and Abby Whelan has developed, much in the way that their relationship has evolved. Both characters are strong and powerful women and, as it is with such personas, their communication tends to lack finesse. In episode 4 of the 5th season, aptly entitled “Dog-Whistle Politics,” Olivia and Abby finally have an epiphany with regards to their communication issues. Olivia opts to go public about an extramarital affair she has been having with the President. Abby had questioned Olivia several times about this situation and Olivia lied. Every time she was questioned, Olivia denied having feelings for the President, as well as having an affair. Upon seeing a news interview that Olivia does, during which she confesses the affair, Abby is crushed about the deception. A confrontation in the White House occurs between the two. It was during this exchange…...

Similar Documents

Interpersonal Communication

...Interpersonal Communications 1 Interpersonal Communications Report Nadine L. Carter CA 104 Park University 12-05-04 Interpersonal Communications 2 Interpersonal communications is the flow of communication from individual to individual in either a face-to-face or group setting. The primary manner in which we relate to and learn from people in their environment is through interpersonal communication. The way we receive and transmit information depends on how well we know ourselves and others. In this report I will discuss self-concept, perceptions, assertiveness, self esteem and stereotyping. I will use a few personal illustrations to relate the material to the text, and I will conclude with a statement on what I've learned and how relevant the material has been to me. Interpersonal Communications 3 Self concept is the way individuals see themselves. It is shaped and reshaped by our personal experiences and our relationships with others. The successes and failures that many people experience in many areas of their lives can be related to the ways they have learned to view themselves. Franken (1994) states that "there is a great......

Words: 1979 - Pages: 8

Interpersonal Conflict

...Interpersonal Conflict in Film Kandy Little Com 200: Interpersonal Communication Instructor Shannon Corbett-Perez November 28, 2011 The movie I chose to watch was Crash. This movie dealt with a lot of interpersonal conflict but the one that stood out to me the most had to be the racial conflict that the cop John had against the African American race. The cop seemed to have all kinds of conflict issues in regards to African Americans. Some of the issues in this characters role were judging, criticizing, controlling, prejudice, superiority and certainty. Interpersonal conflict can be handled a person must first be able to recognize the conflicts that they have. In this paper I will discuss identify the interpersonal conflict and how it was not handled effectively. This paper will also discuss ways the interpersonal conflict could have been handled differently. In the beginning he stops a motor vehicle because the occupants of the vehicle were African American this was stereotyping. John the cop was basically beginning stereotyping this lady. Stereotypes are often negative and reflect prejudices, preconceived opinions of dislike, hostility, or unjust behavior. Schemas, on the other hand, do not necessarily have negative connotations (Sole, 2011). He wanted to show that he had control over the African American couple that he had stopped. His hold motivate was to show the couple that he was superior to them and that he could do as he please to them. He made the husband......

Words: 959 - Pages: 4

Interpersonal Commnication

...Communication: 1. Interpersonal Behavior 2. Intrapersonal Behavior 3. Small Group 4. Large Group 5. Organizational 6. Public/Mass Language is perhaps the most pertinent tool in communications, we may infer to the semantics of each lexicon in the language to understand Language as a component on its own. But this is neither the only nor the foremost element of importance in communication due to the complex process by which culture and communication influence each other. Interpersonal Communication Communicating "one on one" with other human beings is generally referred to as interpersonal communication. It is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication. Interpersonal communication is not just about what is actually said - the language used - but how it is said and the non-verbal messages sent through tone of voice, facial expressions, gestures and body language. When two or more people are in the same place and are aware of each other's presence, then communication is taking place, no matter how subtle or unintentional. Without speech, an observer may be using cues of posture, facial expression, and dress to form an impression of the other's role, emotional state, personality and/or intentions. Although no communication may be intended, people receive messages through such forms of non-verbal behaviour. Elements of Interpersonal Communication ......

Words: 3131 - Pages: 13

Interpersonal Communication

...Police Report 1 Police Report University of Phoenix CJA 363: Interpersonal Communications Police Report 2 Introduction Police reports serve as a valuable information gathering tool. They are heavily relied upon for their accuracy and accountability of all events that took place at the incident. The report is taken as soon as the responding officer arrives at the scene. There are several pieces of information that must be gathered in order to produce a report that will be used to account for the incidents that have taken place. Who Upon my arrival to the Marquette Market it was obvious that a burglary had taken place. I observed that the rear door had been smashed in and it was severely damaged and upon my entrance into the store the cash register had also been damaged. In the cash register there was $7.83 in cash and two checks with one being $10.00 and the other for $5.80. I also found the instrument that was used to commit these acts but, it had been wiped down and free of any fingerprints. Mr. Waters stated that he had seen Ronald Riff in the area around 12:20 a.m. He was carrying a money bag. He dropped two dollars from the bag also. At this time Ronald Riff was wearing blue jeans and a blue band jacket. What At the seen there was a hammer and Riff had been known to frequent the market and due to this. The evidence was able to make Riff a person......

Words: 544 - Pages: 3

Insight Into Interpersonal Communication

...Effective communication is the most important ingredient in any type of interpersonal relationship. Whether the relationship succeeds or fails depends largely on the ability of the individuals involved to create a positive communication environment. Is a positive communication environment only the result of fate bringing two soul mates together? Are certain types of personalities just not meant to interact with other certain types? I believe, for the sake of any of my future relationships, that a positive communication environment is not left up to chance, but is created by applying certain principles and strategies. A communication environment is not defined by the activities that individuals participate in while spending time together, but by the emotional tone that is set during that time. According to Adler and Rodman (2012), “A climate doesn’t involve specific activities as much as the way people feel about each other as they carry out those activities” (p. 237). It is important to realize that the emotions expressed in a relationship are a precursor for either a negative or positive outcome. Showing positive emotions, such as; love, compassion, and understanding will only produce a healthy communication environment. Whereas, acting judgmental and showing disdain or contempt will most likely speed the decline of a healthy relationship. Whether I like it or not, a communication environment will begin to develop the moment I start communicating with another person either...

Words: 1480 - Pages: 6

Interpersonal Communication

...This paper is to describe an organizational situation that I observed that demonstrated poor communication and had a neglect effect. Will also describe the organizational situation in detail. Including answers to the following questions. Factors that affect the interpersonal communication in this situation. Listening habits that negatively affects the business relationship or the bottom-line results. An explanation of the empathetic listening skills in this situation. The affect of listening habits that affected the business relationship. Empathetic listening advantages that may lend an improvement of the interpersonal communication in this situation. Propose a strategy that will deal with the situation using empathetic listening techniques. The organizational situation in detail. This situation happened in my workplace while working in a hospital as a home-health aide (HHA). The name of this hospital is the Halifax Medical Center that is in Florida. This situation happen with a supervisor for an appointed work team who showed very poor interpersonal communication with the team and did not communicate well any members of the team. He seems to complain about a little bit of everything that was always negative. Many times he would remove members of the team constantly and they would be put to do work elsewhere. The team-members work would be left undone until whatever work he wanted them to do was complete. Members of the team was not allowed to leave the floor until the......

Words: 1357 - Pages: 6

Interpersonal Communication

...Student Speech Professor ACTIVITY ANALYSIS 1: INTERPERSONAL COMMUNICATION I have to start by saying that the activity, "Small Talk: Oh no - not that again!," was initially much more difficult and challenging than I had expected. This was largely due to the fact that we were given a lengthy list of topics that we were not allowed to discuss with our peer, which essentially limited our repertoire of skills since we could not ask the usual questions that we might normally ask a stranger, especially a stranger at school. As the authors of Interplay point out, "if you want to start a conversation with a stranger, your chances of success increase as you have more options available" (22). As the activity started, both my peer and I looked at each other, looked at the list on the board, looked at each other again, looked at the list on the board again, and then tried to figure out a starting point for our conversation. It quickly became evident that we were both relatively uncomfortable with the activity, and that we were going to have to try to adapt to this particular situation in order to enter into a more interpersonal conversation if we had any hopes of effectively communicating with one another, based on the limitations set forth. So there I was, attempting to enter into a dyadic conversation as I tried to drown out the noise around us so that it would not interfere with the transmission of our messages. Although we were both a little uncomfortable...

Words: 495 - Pages: 2

Interpersonal Communication

...Interpersonal Communication within the Movie Hitch Leanne Almon COM200: Interpersonal Communication Professor Bonnie Stiemke November 5, 2014 Interpersonal Communication within the Movie Hitch We encounter interpersonal communication in our everyday lives. Even in the movies that we watch for entertainment, we can see conflicts within the communication between characters. In the movie Hitch, which stars Will Smith, as Hitch and Eva Mendes as Sara, there are several examples of conflict when it comes to interpersonal communication. The one conflict that was most prominent within the movie was when Sara found the man responsible for the heartbreak of her best friend. When Sara investigates the “Date Doctor” to find the man responsible for her best friend getting hurt as the result of a one night stand, she is enraged when she discovers that the man that she has been seeing and getting close to, is the same man as the “Date Doctor”. She can’t believe that the man that she has fallen in love with is the same man that is ultimately responsible for her best friend’s misery. As a result of this, Sara gives Hitch the cold shoulder. She avoids him at all costs, she doesn’t return his phone calls, and she will not talk to him at all. She refuses to hear his side of the story because she has no interest in hearing his side of the story. Her behavior is called the “demand-withdraw” pattern and is when one person tries to talk to the other and is dismissed or indifferent.......

Words: 809 - Pages: 4

Interpersonal Communication

...Interpersonal conversation 1 Recently I had a conversation with my ex-wife about our daughter via the telephone. I had found out that my daughter who is 14 and lives with my ex-wife in Rhode Island had gone out on a date with a 16 year old boy. I found this out on her facebook page. I was unhappy that she would let our daughter do this and that I had to find out this way. I called her and instantly you could tell from the tone of my voice that I was unhappy and I am sure she sensed it right away. I told her that I feel I have no say in my daughters life and how unsafe I thought the situation was. I was a 16 year old boy and I know first hand how many boys that age can be and this is my daughter we are talking about her safety is all that matters to me. However, my ex disagreed with this saying that I did not know the situation or the boy and that I was questioning her judgment. Needless to say we both said some words that were not kind to each other. Communicating with her through the phone is hard I don’t think she can see the concern in my face. She is only hearing the anger in my tone. I want them both to know that I care about my daughter a great deal and maybe they could allow me to have some say in how she is being raised even if they live in Rhode Island. It is a difficult situation for sure and one that I don’t know will ever be better unless I move closer to them. This is a hard task right now as I have had some health issues and also help to take......

Words: 537 - Pages: 3


...Hunter Davis-Interpersonal Communication Fight Club Fight Club, a 1999 American film, is a brilliantly constructed film of escaping reality and dealing with pain in the famous art form of fighting. Director David Flincher adapted the film from the 1996 novel. Main actors, Brad Pitt as Tyler Durden and Edward Norton as the narrator, act excellently as they deal with their reality by celebrating violence in underground fight clubs. The narrator becomes involved in a relationship triangle between Durden and a self-indulgent woman, Helena Bonham-Carter as Marla Singer. This Rated R action/drama film takes you on a psychological twist as you learn about how a soap maker and a white collar employee seek out freedom and restoration of masculinity. I would rate this movie 4 out of 5 brains because although it gets confusing, it makes you think and as long as you pay attention you will be able to grasp the concept. On top of making you think, I believe it has educational value, such as for a psychology or English class, it is great to pick apart and analyze many of its aspects. This is a film you’ll be talking and thinking about for days. Edward Norton plays an unnamed narrator who is an everyman and a chronic insomniac. With an unfulfilling white collar job, his only dream is to own all of the contents in an IKEA catalogue. To deal with his pain, he seeks 12-step meetings where he can find comfort in people less fortunate than him and find relief in their distress. These......

Words: 1377 - Pages: 6

Interpersonal Effectiveness

...ASSIGNMENT: INTERPERSONAL EFFECTIVENESS AND ITS COMPONENTS STUDENT NAME: PROFESSOR’S NAME: UNIVERSITY: COURSE TITLE: DATE: Introduction Interpersonal effectiveness primarily covers the ability for one to understand his or herself and others and to use the understanding to communicate in such a manner that is both socially and personally satisfied. Interpersonal effectiveness is through devotion and dedication of oneself in practicing the skills of mindfulness, competence, emotional intelligence and ethical behaviors at every moment on each particular skill. It is ethical to be focused on one’s goal through management of time to realize interpersonal effectiveness (Johnson, 1972). Emotional intelligence being the ability to identify and managing the emotions of others and emotions of oneself is a major component of interpersonal effectiveness. It defines how firm you are to the set objective or goal that you are aiming. Usually characterized by expressing emotions, ability to control and to handle interpersonal relationships wisely and emphatically. I have learned from self-evaluation that I am intensely frustrated, depressed, or get anxious about uncertainties. More so, I have learned that I am good at solving other people’s problems that require a high level of attention. It comes out clear as I was able to counsel my friend who was suffering emotionally due to relationship conflicts. It is the same friend who happened to have interviewed me and hence stood a......

Words: 1102 - Pages: 5

Interpersonal Communication

...him to be able to see the emails he had that had been exchanged between all parties. I would have questioned why they made decisions without me seeings how at the time I was her supervisor. After receiving all the information possible I would have thought about it first asked my boss for some time and then asked all three people for a meeting. (So I could better understand it). I would not have talked about it at lunch with Shelly instead I would have told her that I couldn’t talk about it because I did not have enough information. Also, I was gone so I don’t know the circumstances. I didn’t seek to understand or “Self Monitor” what I said to her. There was leanness to the conversation her and I had. Because I felt like I had an interpersonal significance with Shelly, I assumed that what she and I spoke of over lunch would be kept between me and her. If I would have been paying more attention to the detail of what Shelly was saying I may have picked up on some of the Non-verbal cues she was giving at the time, but I was too caught up in the story of what happen while I was gone. Her non verbal communication was telling me she was looking for a fight in a sense. That she really just wanted another reason to go after this particular supervisor. Instead of taking a passive approach to this situation I jumped into the middle without regard for any other parts of the entire conversation choosing instead to believe what Shelly had said was more important than what my boss......

Words: 1221 - Pages: 5

Interpersonal Skills

...The Importance of Having Interpersonal Skills 23 April 2016 525 The Importance of Having Interpersonal Skills Interpersonal skills refer to an employee’s ability to get along with others while getting the job done. It includes everything from communication and listening skills to attitude and deportment. In the workplace of the 21st century, as it is more competitive and a fast-paced working environment, employers are mostly looking for candidates with skills that go beyond qualifications and experience. Getting the right people with the right skills and qualities helps them to fulfil the role and contribute to the organisation’s success. Education alone is not enough to secure a job even for degree holder because employees are needed to make critical decisions, solve problems and have an aptitude for teamwork. List of Interpersonal Skills Verbal Communication Clarity of speech is one of the main important factor. The tone and manner of speech provide clues to an individual’s mind which determines the character of the speaker. For example, when a person is calm and speaks fluently with positive accents, it shows that the speaker is confident and hence, able to attract the attention and convince the listener. Similarly, according to Myska (2014), “How employees interact with an employer’s customer or client base is key to a good reputation and repeat business” (p.6). Non-Verbal Communication It means being able to communicate through facial......

Words: 614 - Pages: 3

Interpersonal Communication

...Interpersonal communication is the technique we use to communicate our ideas, thoughts and feelings to one and other. (Eunson 2012:256) People use visual, written, oral, sense and nonverbal means to communicate. Individuals have communicated with each other for centuries through the medium of letters, telephone, groups with public speaking and one to one conversations. With the introduction of mass media ideas could spread to larger audiences however the means of imparting information required high level skills and equipment not available to the individual. The highly effective tools of the mass media have now become the tools of the individual to use in the digital age to help with interpersonal communication. Electronic communication has enhanced our ability to communicate with each other yet all these interpersonal communication tools still require social intelligence to be able to analyse a digital communication situation.

The broadcast and print media have been traditionally the way we’ve broaden our ideas and gained information. These medium used highly effective devices such as visual and audio communication through things like edited video, persuasive interviews and skillfully written articles that captured the viewers attention. In the broadcast media, of television and radio it required high level skills such as video editing, audio recording and the use of expensive and specialist equipment. Broadcast and print media, like the newspaper and television shows are......

Words: 1184 - Pages: 5


...Introduction to Comm Paper # 1 Meaning of Communication: Power and Control Communication can be described as something that is everything and everywhere. Communication can be looked at as not only something that happens between human beings, but something that occurs between all living organisms. When communication occurs words are not the only thing that is being transferred. Communication can be the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior. In order to have communication, there must be understanding. When understanding is present, more effective communication can occur. Communication to me is far beyond the words that are being said. I think a lot can be told through expressions in the face and tone of voice that is being used. The verbal part of communication is a main piece to the process, but you can tell a lot more of how the person feels or get a good sense of what is being said through the tone and facial reactions that you see. Communication is far more complex than the way I look at it in the paragraph above. Communication can also be traced back through culture and experiences. When looking at culture, it is easier to look at where communication came from. Within each culture there must be one language which will serve as the means of communication. Culture helps define communication because culture helps a society share the same ideas, customs, and beliefs. When two people (or things) share the same......

Words: 860 - Pages: 4