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In: Business and Management

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International Journal of Business and Management

Vol. 6, No. 8; August 2011

The Influence of Knowledge Management System (KMS) on Enhancing Decision Making Process (DMP)
Wafa Mohammed College of Business and Finance, Ahlia University P.O. Box 10878, 1st Floor Gosi Complex Exhibitions Road, Manama, Kingdom of Bahrain Akram Jalal Management Information System Department College of Business and Finance, Ahlia University P.O. Box 10878, 1st Floor Gosi Complex Exhibitions Road, Manama, Kingdom of Bahrain Tel: 973-3838-3411 E-mail: Received: February 25, 2011 Accepted: March 22, 2011 doi:10.5539/ijbm.v6n8p216

Abstract Recently, Knowledge Management System acquires high attention in all sectors, since it is a valuable instrument in improving performance. In this study, an explanatory research on evaluating knowledge management systems will be conducted for the Central Bank of Bahrain (CBB) based on a survey of decision makers working in the Central Bank of Bahrain (CBB). It is our intention to evaluate the impact of implementing the knowledge management system on decision making by evaluating the impact of the knowledge key factors which are the information technology infrastructure, human resource, knowledge sharing and the culture of the organization. The study investigates the relationship between knowledge management and decision making. It reveals that the knowledge management factors are crucial indicators which need to be effectively implemented to make success decisions. Keywords: Knowledge management system, Decision making process, Business performance 1. Introduction Businesses have witnessed a fast motivation of the governments toward enhancing and improving the knowledge management. Therefore, it becomes an important theme at many large business firms towards greater transparency as well as…...

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...ﺍﻟﺘﻔﺎﻋـل ﺒـﻴﻥ ﺍﻟﻤـﺴﺘﺨﺩﻤﻴﻥ‬ ‫ﻭﺍﻟﺠﻤﺎﻋﺎﺕ، ﺫﺍﺕ ﺍﻻﻫﺘﻤﺎﻤﺎﺕ ﺍﻟﻤﺸﺘﺭﻜﺔ، ﺍﻟﺘﻲ ﺘﻤﺜل ﺃﻫﻡ ﺭﻜﺎﺌﺯ ﺍﻟﻭﻴﺏ 0.2 ﻭﺍﻹﻋﻼﻡ ﺍﻟﺠﺩﻴﺩ.‬ ‫ﻓﺎﻹﻋﻼﻡ ﺍﻟﺠﺩﻴﺩ ﻫﻭ ﻤﺠﻤﻭﻋﺔ ﻤﻥ ﺍﻟﺘﻁﺒﻴﻘﺎﺕ ﻭﺍﻷﺭﻀﻴﺎﺕ ) ‪ (Platforms‬ﻭﻭﺴﺎﺌل ﺍﻹﻋﻼﻡ ﻋﻠﻰ‬ ‫ﺍﻟﺸﺒﻜﺔ ﻭﺍﻟﺘﻲ ﺘﻬﺩﻑ ﻟﺘﺴﻬﻴل ﺍﻟﺘﻔﺎﻋﻠﻴﺔ، ﻭﺍﻟﺘﻌـﺎﻭﻥ ﻋﻠـﻰ ﺒﻨـﺎﺀ ﺍﻟﻤﺤﺘﻭﻴـﺎﺕ ﻭﻤـﺸﺎﺭﻜﺘﻬﺎ )٤(.‬ ‫‪Kirkpatrick, David," The Face book Effect", the inside story of the Company That Is Connecting‬‬ ‫.‪the World: New Yurok : 2010, Simian 8 Shuster‬‬ ‫-1‬ ‫.1 ‪What is Web 2.0? Design patterns and Business Models for the Next Generation of‬‬ ‫.‪Software‬‬ ‫-2‬ ‫‪http // /files /report/digitalyouth- White Paper.pdf, " live‬‬ ‫.18‪with new media, p‬‬ ‫-3‬ ‫.201‪ Asset/Wave_3_20080403093750.pdf, Wave.3,P‬‬ ‫35‬ ‫-4‬ ‫ﺤﻴﺙ ﻴﻌﺘﻤﺩ ﺍﻹﻋﻼﻡ ﺍﻟﺠﺩﻴﺩ ﻋﻠﻰ ﺍﻟﻌﺩﻴﺩ ﻤﻥ ﺍﻟﺘﻜﻨﻭﻟﻭﺠﻴﺎﺕ ﻜﺨﻼﺼﺎﺕ ﺍﻟـ ‪ ،RSS‬ﺍﻟﻤﺩﻭﻨــﺎﺕ‬ ‫، ﺍﻟﻭﻴﻜﻲ، ﻤﻨﺼﺎﺕ ﻤـﺸﺎﺭﻜﺔ ﺍﻟـﺼـﻭﺭ ) ‪ ،( Flickr‬ﻤـﺸـﺎﺭﻜﺔ ﺍﻟﻔــﻴﺩﻴﻭ )‪، (You Tube‬‬ ‫ﺍﻟﺒﻭﺩﻜﺎﺴﺕ، ﺍﻟﺸﺒﻜﺎﺕ ﺍﻻﺠﺘﻤﺎﻋﻴﺔ، ﻋﻼﻤﺎﺕ ﺘـﺩﺍﻭل ﺍﻟــﻤﻭﺍﻗﻊ ، ﺍﻟــ‪ ،Mash- ups‬ﺍﻟﻌـﻭﺍﻟﻡ‬ ‫ﺍﻻﻓﺘﺭﺍﻀﻴﺔ، ﺍﻟـﺘﺩﻭﻴﻥ ﺍﻟـﻤﺼﻐﺭ، ﻭﺍﻟﻜﺜﻴﺭ ﻤﻥ ﺍﻟـﺘﻜﻨﻭﻟﻭﺠﻴﺎﺕ ﺍﻷﺨﺭﻯ )1(.‬ ‫ﻜﻤﺎ ﺘﺘﻴﺢ ﻭﺴـﺎﺌﻁ ﺍﻹﻋـﻼﻡ ﺍﻟﺠﺩﻴـﺩ ﺇﻤﻜﺎﻨﻴـﺎﺕ ﻫﺎﺌﻠـﺔ ﻟﻠﺘﻭﺍﺼـل ﻭﺍﻻﺘـﺼﺎل ﺍﻟﺠﻤـﺎﻫﻴﺭﻱ‬ ‫ﻭﻤﻥ ﺍﻟﺠﺩﻴﺭ ﺫﻜﺭﻩ، ﺃﻨﻨﻲ ﻻﺤﻅﺕ ﻫﻨﺎﻙ ﺒﻌﺽ ﺍﻟﺨﻠﻁ ﻓﻲ ﺍﻟﺩﺭﺍﺴـﺎﺕ ﺍﻟﻌﺭﺒﻴـﺔ ﺤـﻭل ﺍﻹﻋـﻼﻡ‬ ‫ﺍﻟﺠﺩﻴﺩ، ﻓﺎﻟﻜﺜﻴﺭ ﻤﻥ ﺍﻟﺒﺎﺤﺜﻴﻥ ﻴﻌﺭﻓﻭﻥ ﺍﻹﻋﻼﻡ ﺍﻟﺠﺩﻴﺩ ﻋﻠـﻰ ﺃﻨـﻪ ﺍﺴـﺘﺨﺩﺍﻡ ﻭﺴـﺎﺌل ﺍﻹﻋـﻼﻡ‬ ‫ﻟﻠﺘﻜﻨﻭﻟﻭﺠﻴﺎﺕ ﺍﻟﺤﺩﻴﺜﺔ ﻓﻲ ﻋﻤﻠﻬﺎ، ﻭﻫﻡ ﺒﺫﻟﻙ ﻴﺭﻭﻥ ﺃﻥ ﺍﻹﻋﻼﻡ ﺍﻟﺠﺩﻴﺩ ﻅﻬﺭ ﻓﻲ ﺍﻟﺠﺯﺀ ﺍﻷﺨﻴـﺭ‬ ‫ﻤﻥ ﺍﻟﻘﺭﻥ ﺍﻟﻌﺸﺭﻴﻥ، ﺒﻴﻨﻤﺎ ﺍﻹﻋﻼﻡ ﺍﻟﺠﺩﻴﺩ ) ‪ ،( New Media‬ﺍﻟﺫﻱ......

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