Communication and Learning

In: Business and Management

Submitted By testhamid
Words 841
Pages 4
International perspectives on communication : communities of practice

Who and why is interested in learning to work?

• Develop and diversify theirs skill
• Having the skills is having the power ( Freiberg &
Crozier )
• Setting up multidisciplinary and multicultural team


• Increase theirs competitiveness • Increase the versatility and mobility of employees • Reduce production costs
• Operating in enterprise networks Globalization became a strong challenges for companies & a strategic element for the development of the company

Organizational learning
• Organizational learning :
– knowledge
– technical know-how
– various practices that an organization can develop (
Argyrys and Schön, 2002)

specific learning , strongly binds to the work context
Argyris and Schon : this type of learning can take place in organizations and how different actors can contribute to the dynamics of learning

Learning by Argyris & Schon type (I)
• The single-loop learning
= organizational learning that allows employees to change action strategies and achieve expected results by the company
= focused on achieving results
= employees : should best achieve the objectives set by the organization and maintain the level of performance within the limits set by the organization (according to standards) improve working methods

Learning by Argyris & Schon type (II)
• The double-loop learning
= an investigative process to restructure its values and performance criteria .
= the organization is more than happy to modify the action of its staff strategies; it is deeper, especially on performance criteria

Questioning and exploring
Increase organizational performance and gain in competitiveness What is the interest of the companies?
• Explicit knowledge : external to the individuals because most…...

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