Communication Methods

In: Social Issues

Submitted By copelas
Words 1109
Pages 5
Communication Methods
Ashley Copeland
HCS/320 Health Care Communication Strategies
Polly Hanson
September 24, 2013

You are the communications coordinator for a national drug manufacturer. Recently, there have been reports of significant negative effects caused by one of your medications that are used by a significant population. News reports have alleged that one of the individuals affected is a well-known public figure. You are tasked with addressing the news reports and the general public regarding this situation. As the communications coordinator for AOne-RX for the last 20 years, it has always been our agenda to effectively and creditably disclaim all of our medications that are used by the general public. All of our medications have been put through a series of test to ensure that they meet all requirements set by the National Drug and Narcotics Agency. There has always been a small issue with drug abuse in the United States. The effects of drug abuse can not go un-noticed any longer. The damages of drug abuse are widespread. Lots of communities, families, and people’s lives have been lost and torn apart due to an individual’s drug abuse and addiction to drugs. With the recent knowledge of Albert Cain’s drug addiction, a well-known public figure, and the very visible effects drug abuse has had on our communities. It is imperative that we at AOne-RX start making changes within our business concentrating on areas such as patient rules and regulations, as well as restrictions and guidelines. Members of the board want to go back to the drawing board, to figure out where we as a nation has failed in keeping awareness about drug addiction accessible to the general public. If we are going to effectively treat drug addiction, and or abuse we need to understand what drug abuse and or addiction is. “Drug addiction is a very chronic…...

Similar Documents

Communication Methods

...Communication Methods Lilly Hall HCA/320 February 11, 2013 Henny Breen Communication Methods As head of communications at CompDrug for the past 10 years; I have seen firsthand, the effects of narcotic medications on our local population and have researched these effects nationally. It is only within this past decade that the addiction to opiates have become an epidemic within our state; spreading like wildfire throughout the nation. The rise of opiate dependent patients and opiate related episodes has resulted in an increased amount of public attention and concern. Following this new light, overdosing episodes from adverse reactions with other medications; narcotic, controlled or nonnarcotic properties alike, have resulted in an unprecedented need for reform within our establishment concerning patient rules, regulations, guidelines and restrictions. Modifications to otherwise accepted medications as well as gaining approvals upon external medication intake must be reconsidered. I have been asked by our board members to develop a communication strategy to address these needs as well as the impact HIPPA and other regulations will have on this type of communication. In the following, I will include the communication strategy I have decided to take as well as the impacts of regulatory systems such as HIPPA, followed by the advantages and disadvantages of using traditional, electronic and social media for our healthcare communication. I will further discuss in relevance,......

Words: 1410 - Pages: 6

Communication Methods

...Assignment 4: Communication Methods Norisse Hamilton MGT 505 June 2, 2012 In choosing five different communication methods and identifying and advantage and a disadvantage for each one: Face to Face communication Advantage: Creates a better experience because the depth of understanding is enhanced by body language and posture. Disadvantage: Body language could be misread and lead to a miscommunication of the intended message. Telephone Advantage: With the presence of cell phones, communication can be done anytime and anywhere. Disadvantage: The cell phone presents times when phone conversations may not be appropriate and could cause a miscommunication in the conversation. Videoconferencing Advantage: It is inexpensive, builds relationships, and allows face to face communication. Disadvantage: There could be technical problems that hinder the conference from happening. Email Advantage: Very fast. Can be changed instantly. It can reach large amounts of people at one time. Disadvantage: May not be written clearly and can cause miscommunication. Memos Advantage: Reach a large amount of employees at one time. The message could be very traditional or high impact that is easy to interpret. Disadvantage: The memo could have a message that is not easy to interpret and is hard for the reader to understand. Address the following scenarios: 1. One of your employees is constantly late, leaving food and drinks at the work station, and......

Words: 627 - Pages: 3

Health Care Communication Methods

...Health Care Communication Methods Today, managing a local nursing home acquires an adequate amount of time and patience towards the residents and its employees to provide the best quality of medical care. There are many inevitable changes or innovations that will take place within health care organizations and will definitely require implementation as well as training the entire staff. Effective communication takes a great role when changes are being implemented. Health care management must select the type of communication that will be most effective when taking into consideration the various factors that makes up the whole health care organization. Above all types of communication is the traditional communication that commenced before the media had influenced the society and before the spreading of the written words. “Traditional forms of communication are for instance myths, story-telling, songs, proverbs, religious rituals, artistic, musical, dance, and theatrical elements, as well as ornaments depicted on pottery, textiles, and wood [ (Graf, 2000) ].” In other words, traditional communication is basic forms of communication which consists of physical verbal and non-verbal. Utilizing the traditional communication method will entertain the elderly residents of a nursing home. As a Nursing Home Administrator, this method will help them to open up and gain confidence as they will be able to appreciate and relate to this type of communication. Elderly people in a nursing......

Words: 724 - Pages: 3

Methods of Communication

...Choosing the means of communication is a complicated decision for the communications coordinator of QRS Pharmaceuticals. Health care communication can be tricky, especially when it concerns not only a large population but also a well-known public figure such as Mahepmabel Gerstberger. The fact that significant negative side effects caused by a drug manufactured by QRS makes the task of addressing the public even more difficult. Traditional, electronic, and social media each have advantages and disadvantages as a means of communication. Each type of media comes with its own hazards of very easily breaching patient confidentiality. In a crisis situation, as this could become, making the public aware of the possible hazards of taking DEFGH drug, large scale, immediate, interactive forms of media are best. With regard to Mahepmabel Gerstberger, the communications coordinator will only use statements prepared by the movie star’s spokesperson and an attorney to avoid any Health Insurance Portability and Accountability Act (HIPAA) violations. Traditional Media Traditional media for means of announcement appears to be advantageous in this case that Mahepmabel Gerstberger suffered life-threatening side effects after consuming DEFGH drug for six months. HIPAA has made it difficult to broadcast any information about a specific person with regard to that person’s health information. Traditional media includes television, radio, and print, and the goal is to inform, educate,......

Words: 1154 - Pages: 5

Effective Methods of Communication

...There are different methods of communicating to an internal audience or an external audience. Beginning with the internal audience, according to Torben Rick, it takes time for people to accept or adapt to change to begin with. By constantly repeating it or bringing up little ideas about change before actually announcing the real change would be best. This would allow the employees in a business to adapt. Manager’s goal is to assure employees have received the message, understand the change and are willing to adapt. Until all these questions aren’t answered, communicating change wasn’t done effectively. In regards to an external audience, there are many ways a company can communicate change. One such way is through the use of the company website. For example, If Toys R’ US was deciding to start carrying a new brand of toys, they could introduce the idea on their website. I have seen many websites so such things, for example, American Airlines. When buying tickets, you can using a middle man site to help find the best price, such as or I have noticed on the website, American Airlines no longer allows to sell tickets. Another method could be via media. Depending on who the audience is, you have many choices; tv commercials or radio commercials. You even have the option of using newspapers and magazines. Similar to the outcomes of internal communication, external audience would be constantly reminded of the change and......

Words: 310 - Pages: 2

Communication Methods

...Communication methods for the Healthcare Organization Brenda Caldwell HCS/320 January 13, 2014 Terri DeWees As an administrator of a nursing home that is being purchased by a national group, I am responsible to make arrangements for individuals who reside in the facility that have difficulty communicating their approval to release their medical records. New policies being implemented will result in residents being displaced. Their approval of the release of their medical records is pertinent not only for the continued care they will receive elsewhere, but required under the statutes of HIPAA. The subject of this paper is to discuss the situation concerning the nursing home and its’ residents; to make arrangements for these individuals; and to acknowledge the advantages and disadvantages of using traditional, electronic, and social media for health care communication. This paper will also discuss the effects of HIPAA and other regulations on the use of these media for health care communication. There are various types of communication methods that are used in the health care organizations. Face-to-face conversations, telephone calls, letters, e-mails, charts and graphs, bulletins and power points are all used to communicate in health care......

Words: 924 - Pages: 4

Health Care Communications Methods

...Health Care Communication Methods Megan Price HCS/320 March 10, 2014 Paul Wing Health Care Communication Methods As the Communications Coordinator for RxRUS, I have been tasked with addressing the public about the concerns and reports of negative effects of one of our medications that is used by a significant part of the population. Also, we have received reports that one of the individuals who claim to have experienced significant negative effects from this particular medication is a well-known public figure. Our consumers have been our number one priority for the last 40 years. I want to begin by saying that it is our top priority to see that our consumers receive medications that have been thoroughly tested and researched in various ways to ensure safety and satisfaction. Our company has prided itself on the hard work and dedication of our staff and the quality of our medications. At RxRUS, our products are reviewed and approved by the Food and Drug Administration, also known as the FDA. To quote the FDA website, “Drug companies seeking FDA approval to sell a new prescription drug in the United States must test it in various ways. First are laboratory and animal tests. Next are tests in humans to see if the drug is safe and effective when used to treat or diagnose a disease. After testing the drug, the company then sends FDA an application called a New Drug Application (NDA). Some drugs are made out of biologic materials...

Words: 1162 - Pages: 5

Communication Methods

...200 4,665 na na na 6,400 530 1,294 $19,500,000 $6,500,000 na $2,458,000 na $750,000 $920,000 $2,800,000 $2,055,046 $1,500 $10,000 na $2,500 na $10,000 $200 $9,867 $4,265 govt, utility, transport govt, health, airport retail, industrial, health retail, finance, corp corp, govt, finance finance, retail, industrial retail, airport, corp health, corp, edu corp, health, edu 652 1,468 1,106 2,538 na 134 446 206 268 18 15 38 74 8 10 19 8 5 Schneider Electric Carrollton, Texas Vector Security Inc. Pittsburgh, Pa. Protection 1 Romeoville, Ill. 11 13 16 14 15 Kastle Systems Springfield, Va. NAVCO Anaheim, Calif. AFA Protective Systems Inc. Syosset, N.Y. Tri-Signal Integration Inc. Sylmar, Calif. RFI Communications & Security Systems San Jose, Calif. 17 18 19 17 Tech Systems Inc. Duluth, Ga. $33,783,595 $33,092,513 $30,340,717 950 na 715 $1,318,773 $1,800,000 $850,000 $20,000 $5,000 $1,000 corp, health, finance utility, health, edu health, utility, corp health, govt, utility telecommunications, corp, healthcare finance, correctional, utility 166 147 130 3 7 13 Securadyne Systems LLC Carrollton, Texas 23 SFI Electronics LLC / Universal Protection Security Systems LP Santa Ana, Calif 20 21 22 18 VTI Security Integrators Burnsville, Minn. $29,861,238 $23,461,011 $22,188,679 na 25 na $1,200,000 $1,500,000 na $5,000 $1,500 na 135 197 110 6 5 3 Entech Sales & Service......

Words: 7927 - Pages: 32

Health Care Communication Methods

...Health Care Communication Methods Tara L. Black HCS-320 June 9, 2014 Robin Rompre Health Care Communication Methods This notice is part of an information package I, as the administrator of the Shady Pines Nursing Home, will be sending out to both the staff here at the center and to the administrative staff of the Rolling Hills Corporation. This information will help facilitate the transfer of those residents here at Shady Pines that no longer fall under the prevue of the new corporate guidelines. As some of the residents have communication issues or have no local family support, we as their caregivers need to ensure that all methods of communication are utilized to ensure a smooth relocation situation. Some of these methods will include the more traditional types, such as letters or phone calls to the guardians of those affected by the relocation (Du Pré, 2005). Other methods available for our use will be electronic in nature. One type of electronic communication is email (Du Pré, 2005). Social media communication types, such as texts to the guardians, will be used when all other types of communication has failed. Each of these types of communication will also be used within the Shady Pines facility, to keep all staff updated on any changes that indubitably occur and to help ease the transition as well. Communication between the staff at Shady Pines and Rolling Hills is vital also, so that any conflicts can be handled efficiently. As I......

Words: 1106 - Pages: 5

Health Care Communication Methods

...Health Care Communication Methods Jaime Morton HCS/320 Terri De Wees 2/22/14 Communication and teamwork are essential elements for quality care and patient safety. Technology has made it convenient to work at a distance. Those with the ability to combine innovative scenarios with well-thought-out strategy in a collaborative team setting have the potential for outstanding results.  Collaboration is a deep, collective, determination to reach an identical objective by sharing knowledge, learning and building consensus. It is not dividing up tasks and assembling a finished product as a team might when coordinating tasks. Selecting the appropriate method of communication is imperative when navigating these waters. There are various types of communication methods that can be used in health care organizations. There are telephone calls, e-mails, letter, face to face communication, graphs and charts, bulletins and power point used to communicate throughout the organization. Excellent communication within a health care faculty is essential! It is the communication exchange among staff members which determines the quality of care given to the patient’s. As a nursing home administrator my duties are to ensure the HIPPA rules and regulations are being upheld by members of the health care. By ensuring that HIPPA rules and regulations are upheld the health care faculty is ultimately providing the patient’s with quality care.   Change within a nursing home can bring about much......

Words: 1074 - Pages: 5

Communication Methods

... Communication Methods MGT 505 Staci Jones August, 24, 2013 Dr. Stephanie Lyncheski Strayer University 1. First choose five different communication methods listed in chapter eight, and identify an advantage for each of them. In the business world memos serves multiple purposes, but regardless of their intended purpose it should reflect standard formatting elements. Because most organizations are quite large and diversified, memos provide an effective means of internal communication. According to (Rzadkiewicz, 2013) some advantages to communication, memos are convenient because not only is it easy to prepare and fast to transmit but also requires little time to read. It also provides a written record both for the recipient and the sender, which helps clarify information and prevents misunderstandings. The disadvantage of using electronic memos is that they do not provide the ability to read body language. The sender has to take additional time to write a draft form, proof read, grammar check, before the memo is sent. Also, email communication lacks important nonverbal communication, such as tone of the voice, which helps one to understand the message. Face to face communication is the foundation of communications. Once the foundation is established, it enables all forms of communication. It forms a personal connection that builds trust and minimizes misinterpretation and misunderstanding (Martin, 2007). The advantages of face to face communication is being able...

Words: 988 - Pages: 4

Hcs 320 Communication Methods

...Communication Methods “Communication, whether interpersonal or intrapersonal, is crucial part of these dealings and may be transformed by the methods of different use of communication tools” (Du Pre, 2005). Information is the means of supported measure in healthcare industry. Therefore, the different types of communication systems are the main backbone the makes up the idea in the whole organization. Care of patients in the nursing homes settings now are the support systems for many different types of different people and cultures. There is a need to share patient information and exchange communication within the same organization. As a result there is an increase in how information is communicated and technology is sustained within health services. There is a huge gap that exists in the understanding of the functions of communication services in health care. This paper will review and discuss the different types of communication methods for the health care communication. The review will then discuss effects of HIPAA and other regulations on the use of these media for health care communication. The significant role that communication plays among people in healthcare is often neglected. Information is basic and very important to all healthcare functions; communication is the method used in the passing of information and makes the individual or individuals what is needed or what is understood to target the audience. In this situation in which a nursing home is facing......

Words: 1024 - Pages: 5

Methods of Communications

...Methods of Communication Danny Johnson BUS/211 12/1/2014 Paul Nesbitt Methods of Communication I would initially use three types of communication to persuade the employees of the benefits of the Job fair. The first type would be email, the email would briefly describe some of my thoughts of the job fair and how it will be beneficial. The second type of communication would be face to face meetings with the company as a whole, and I would invite them with the initial contact of the first email sent. The third type of communication would be instant messaging a simple reminder of the event. The first method e-mail: I would send a blast email to the company inviting them to the conference meeting to be held at a later date and time. I would use the email to briefly describe what we will discuss in the meeting and what they can bring and prepare for the meeting that would be helpful. The second method Face to Face: Once the meeting is held I would explain the benefits of the job fair, what we can expect as a company as a whole, and what they can expect individually as a section or certain department. I would go around and ask for feedback, and results and specifics skills we can look for to increase productivity and popularity of the brand. I would also ask for any suggestion from any department to make sure we cover all possibilities of making the best out of the job fair. The third method instant messaging: I would send out text to all employees reminding them the......

Words: 285 - Pages: 2

Communication Method in an Organization

...1. Introduction Communication can be defined as when one person gives, receives and exchanges information, ideas or opinions and this exchanged is done so that what is communicated will be understood by everyone connected to the conversation. Why is communicating effectively is important? Effective and good communication with people helps in many things, for instance it can get the job we want, it can help us getting promotions, good communication makes us a good leader if we have that capability. Good communication also helps us to relate positively to other and for a organization, good communication assures the success of our organization. In an organization there are two type of communication; internal and external communication which is important to succeed it. Internal communication is a communication that depends on a daily basis exchange of information within employees whereas external communication is a communication that build a goodwill, ensure organization growth and brings in order within employees. In this assignment, I need to choose an actual company and a department within that company. The purpose of doing this assignment is to analyse how effectively the employees in that department communicate with each other and to find out if the department’s success is due to the effective communication. 2. Literature Review Communication channels are important in an organizational structure, as the growth and the productivity of the organization depends...

Words: 2681 - Pages: 11

Health Care Communication Methods

...advantages and disadvantages to all forms of healthcare communication, which must be considered in our current situation. It has become public knowledge at this point that our medications have been resulting in negative side effects in a large number of consumers, including a well-known public figure. Due to this unfortunate circumstance, it is imperative that we address this issue in the best way possible so that we can assure our consumers that we are improving our medications and that our company is deeply concerned about preventing this issue from ever occurring again. The first method I feel we should discuss is the use of social media to address this issue. One advantage to this is that social media reaches a vast audience, as a large majority of people check their social media multiple times throughout the day. Addressing the issue via our company Facebook page would allow us to respond personally to the concerns of our consumers and give surety that we are handling the matter with urgency. A drawback to this would be the possibility of people responding to us with extremely negative and discourteous comments, which is not unusual with the use of social media. Because there is no face-to-face interaction and people are able to respond anonymously, they will say anything they want to without consequences, which could put our company in an uncomfortable situation. “Social media can be an effective avenue for communication in healthcare, but it also presents risks and......

Words: 1110 - Pages: 5