Cis500 Case Study 2- Wireless and Mobile Technologies

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Case Study 2: Wireless and Mobile Technologies

Paula Tucker

Dr. Howell

CIS500

August 22, 2015

1. Define wireless technologies and mobile technologies. Next, determine at least three (3) ways which companies or organizations utilize such technologies to improve business efficiency.
“Wireless is a term used to describe telecommunications in which electromagnetic waves (rather than some form of wire) carry the signal over part or all of the communication path” (www. searchmobilecomputing.techtarget.com). Wireless technology has dramatically changed over the last several years, with increasing capabilities and innovations. Some common examples of modern wireless technologies include smartphones, GPS, cordless phones, baby monitors, two-way radios, remote garage openers, cordless computers and equipment, tablets, laptops, notebooks, and satellite television. Mobile technologies or Mobile IT (mobile information technology) “is the ability an information technology (IT) department has to deliver IT services to employees working on mobile devices” (www. searchmobilecomputing.techtarget.com). Many of the above mentioned wireless devices are also mobile devices like smartphones, tablets, and GPS navigation devices. More and more mobile computing with the use of tablets is becoming increasing popular.
According to Turban (2015), “wireless technology makes mobile computing and commerce a source of vast opportunities for businesses” (195). Companies and organizations can utilize wireless and mobile technologies in a number of ways to improve efficiency, customer service, and reduce cost. Efficiency is increased because with wireless and mobile capabilities then workers become mobilized. Cell phones, laptops, and netbooks paired with GPS, Wi-Fi, and Bluetooth wireless technologies allow employees and the freedom to move from location to location or to work from…...

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