Choosing Your Battles

In: Social Issues

Submitted By emongpogi
Words 1410
Pages 6
How would you ensure sufficient discussion of contentious issues in a work group? How can managers bring unspoken conflicts into the open without making them worse?

Discussing contentious or controversial topics tend to make people feel awkward talking about it. However, without confronting the stereotypes and personal bias, these unresolved conflicts tend to worsen the situation. Dealing with controversial issues in a constructive manner enables a manager to create a collaborative team environment. As people get comfortable and develop open interpersonal relationships, they exchange different ideas and opinions that typically lead to better decision-making.

Personally, the best way to address conflict is to first gauge the level of contention and to determine whether it should be handled in a group setting or individually. Either way, contentious issues (spoken and unspoken) need to be addressed immediately to allow for a team to function efficiently. The root cause of the problem should be identified through conversation with the appropriate parties in order to explore how best to work towards a resolution. Being a good listener is essential. As a leader, it is important to go in as if you have no idea about the topic (even if you do) so you are able to gain honest feedback without the person or group worrying about possible retaliation. Once the facts are confirmed, a Manager can then contemplate appropriate direction/action. This type of conflict handling intention is considered collaborating, where each party tries to cooperate and search for a beneficial solution or outcome rather than accommodating different points of view. (Robbins& Judge, 2015)
Similar to the leadership style of Nelson Mandela, he allows everyone to air out each other’s opinion/side relating to the issue and then come up with a collective solution to the issue or issues at…...

Similar Documents

Choosing the Best Education for Your Child

...packed with kids, most of them from church, so her kids are not lacking in friends. Parents will need to look for communal sports activities and perhaps plan field trips with other homeschooled families. Before deciding on any educational system, you should always do your homework. First, find out the strengths and weaknesses of each school; compare them to the pros and cons of homeschooling. As your kids get older, find out what is important to your child, whether it’s sports or science. Both can be beneficial to your child and if you choose a system that does not interest them, you may be throwing their school years away. Second, think of the reasons why you chose a specific school. For example, if you choose to send your kids to a private school, it should be based on what you and your child expect from the educational provider. Children that have issues, maybe dealing with anger and drugs, will not be helped by being sent to a private school. In fact, it could make matters worse. Since the majority of students attending the private school come from prosperous and upscale homes, it may mean they have access to more money; this in turn could mean “better” drugs. So always do your homework. Sit down with your child and see how they feel and consider their input. Parents want the best for their child and in today’s world, students can thrive in any education system, so long as their parents are motivating and active in their child’s education....

Words: 1409 - Pages: 6

Google, Mircosoft, Apple Battle for Your Internet Experience

...improving business performance. Analytical CRM use customers data to analyze profitable customers, market segments, customer profiles, and churn rates. Operational CRM includes customer-facing applications. Such as, competition management, E-market, and financial and contact management. (b) How could CRM help in retaining customers? Illustrate with the example of a bank. 1, Staying connected to existing customer. Banks use e-mail management to record customer communications and customers’ payments. What is more, bank will send short massage to customers when your card have any difference. 2, Increasing awareness When banks want to attract new customers, Microsoft CRM also plays a key role. Using the software's sophisticated marketing capabilities, you can quickly develop a list of leads, create a letter or direct-mail piece using Microsoft Office Word or another integrated product — and then launch your campaign 3(a) Knowledge management is a business process, not a technology. Discuss Knowledge management refers to the set of business processes developed in an organization to create, store transfer, and apply knowledge. When running a knowledge management diagnostic with clients, we repeatedly find that where an organization is not getting the expected value from their knowledge management technology there is a lack of clear processes for sharing, organizing, finding and using knowledge. (b) Describe the stages in the knowledge management value......

Words: 621 - Pages: 3

Choosing Your Path in Life

...Choosing Your Path in Life Kayla Plencner ENG125: Introduction to Literature Instructor Hannah Martin September 23, 2013 Choosing Your Path in Life In a person’s life, many decisions have to be made, like the decision to get your homework done now or put it off until later, with the possibility of it being late or falling behind. We all face the decision on which path(s) to choose in life. Robert Frost’s 1916 poem “The Road Not Taken” demonstrates how the poet emphasizes ambiguity, which is “the use of language that has more than one meaning, creating uncertainty about how to interpret what has been stated,” (Clugston, 2010) that is associated with life choices. He also uses a metaphor, which is “an image that imaginatively compares one thing with another, showing how each has qualities that resemble the other,” (Clugston, 2010) by comparing the two roads with life choices of right or wrong. This poem captured my interest because it represents the decisions people make every day and the after effect that these choices may have on one’s life. In this essay I will use the formalist approach, which is “most widely used in literary criticism; it focuses on the form and development of the literary work itself,” (Clugston, 2010) to better explain my analysis. The poem is made up of four stanzas that include five lines each and the rhyme scheme of the poem is ABAAB. Although this is a short poem that does not take away from the fact that it has powerful meaning. People......

Words: 731 - Pages: 3


...Right/Left Arrow Keys Keyboard Shortcuts Ctrl + Z Undo last action H Bring up the History dialog Getting Started The Tools General Tools History The Battle Realms™ WorldMaster features a Photoshop-like History feature, brought up with the H key or the Edit menu. This feature tracks every map change as a separate entry, allowing the user to undo and redo every action done during that program session. Note that non-volatile tools, such as Select Vertices, do not store undo/redo information in the History. The History list has a maximum number of entries coupled with a maximum size of memory that it may take up. Once either of these limits is reached, the oldest history is lost. Brush Settings Many of the WorldMaster tools involve using a brush to “paint” a specific attribute onto the terrain. The brushes used for these tools can be customized to suit your needs. To change the attributes of a brush Right click on the brush you wish to edit and select “Options” from the menu. Different tools use different attributes of a brush while ignoring others. For example, the Paint Texture Tool does not use the Softness, Strength, Falloff or Smoothing Rate values stored in each brush. Experiment with these values to suit your specific needs. Brush Options Constrain Proportions When toggled, the brush’s width and height will always share the same value. Brush Width/Height These numbers and sliders......

Words: 3408 - Pages: 14

Choosing Between a Skilled Nursing Facility or Home Health Care for Your Elderly Loved Ones

...Choosing between a Skilled Nursing Facility Or Home Health Care for your Elderly Loved Ones Kelly M. Skawienski University of Phoenix While a facility, like a nursing home, is a good option for extreme care of the elderly, most cases show that living in their own homes, surrounded by familiar people and things can promote better health and wellness. While working in the health care field I have worked in both fields; a Skilled Nursing Facility and Home Health Care. Some important points to consider in choosing which option is best for you or your loved one are the cost; how much is it going to cost for each of these two options, services provided; what help will you be receiving for your money, flexibility and freedom of accessibility; having friends and family visit and being able to travel, go for a walk, and last is the comfort of the client or patient would they do better in a sterile environment or in their own home. The cost of a Skilled Nursing Facility (SNF) as most already know can be expensive. The average cost is more than $50,000.00 a year and climbing, and it will vary widely depending on where you live (Long Term Care, 2012). Your employee health insurance does not pay for a SNF, so about one third of the residents pay from their own funds. This can eat away at their savings very quickly, most people run out of funds after six months. Five percent of people have purchased long term care insurance which will cover the cost of a SNF......

Words: 1551 - Pages: 7


...Natarsha Hendricks Professor Slade LIBS 499 5 May 2014 Research Proposal for Senior Research Project Introduction This document details planning and preparation for the Senior Research Project, the capstone requirement in partial fulfillment for the bachelor’s degree in liberal studies at North Carolina A&T State University. Included are an overview of the project, the rationale for choosing this topic, the design of this project, and the methods that will be used to conduct the research. This proposal also includes resources needed to complete this project, and an annotated bibliography that will be used as the core sources for the literature review I will write for the final paper. Overview and Purpose of the Research Project The role of women in combat has changed drastically over the years. Their inclusion in the military has increased followed by their involvement. However, the women are still limited in terms of what roles they are allowed to take. The general stigma against women depicts them as homemakers and their place in combat cannot exceed certain levels such as allowing them in the front line. There are other factors that have been linked to their limitation including their capacity to handle emotions, their need for extended leave when they get pregnant and their overall performance as compared to the men. People are constantly advocating for equal rights in men and women. In a bid to achieve that, women should be encouraged to uptake military......

Words: 2733 - Pages: 11

Choosing Suppliers for Your Business

...Choosing suppliers for your business Print this page In this guide: 1. Finding the right suppliers 2. Choosing suppliers for your business 3. Negotiating supplier contracts 4. Developing relationships with suppliers The right suppliers provide the most suitable goods or services at the most suitable prices and in the right time frames for your specific business needs. Finding suppliers Using the Yellow Pages is good way to locate suppliers, such as manufacturers or wholesalers. Attending industry events and exhibitions is another good way to find suppliers and examine their products and services. You can also use yournetworks to find suppliers. Key factors for choosing suppliers are outlined below. Once you have a list of potential suppliers, ask them for written quotations and, where appropriate, a sample of the items you need. You can then compare their services to see which suppliers are the best fit for your business. Price If you are starting a new business, a key consideration for choosing suppliers is affordability. If you are focused on managing your finances, competitively priced suppliers are an attractive option. However, cheap does not always represent the best value for money. If the quality of your supplier's product or service is poor, you may incur extra costs for returns and replacements, and risk losing business with any delays that result. If you decide to pass poor quality on to your customers, you risk damaging your business......

Words: 1200 - Pages: 5

The Battle Is for Your Future

...The Battle Is For Your Future Shaborn Vail Genesis 37:5-37:8 “And Joseph dreamed a dream, and he told it his brethren: and they hated him yet the more. And he said unto them, Hear, I pray you, this dream which I have dreamed: For, Behold, we were binding sheaves in the field, and, lo, my sheaf arose, and also stood upright; and, behold, your sheaves stood round about, and made obeisance to my sheaf. And his brethren said to him, Shalt thou indeed reign over us? or shalt thou indeed have dominion over us? And they hated him yet the more for his dreams, and for his words.” Genesis 37:5-8 Joseph’s brothers already hated him because he was the favorite son of their father. But once Joseph began to talk about his dreams, once he began to talk about his future, their hatred for him increased and they began to question him by asking him “Shalt you indeed reign over us? Shall you indeed have dominion over us?” Josephs brothers were not so concerned about who he was, as a seventeen year old dreamer. Their concern was over who he was going to become. They were not afraid of his present, they were afraid of his future. And they wanted to stop him from becoming who God said he would become and going where God said he would go. They wanted to stop him from entering into his destiny. If there is anything Satan desires to do today it is to keep you from entering into your destiny. He wants to keep you from your future! Satan does not care if you live in your......

Words: 4351 - Pages: 18

Choosing Your Battes

...Choosing Your Battles Southern New Hampshire University September 20, 2015 Dr. Fran Transcitti Noelle K. Thelen We all know that working in an organization gives way to various professional and interpersonal relationships as time progresses and with that inevitably comes inter/intra personal conflicts. The key to being successful is knowing when to push, when to concede, and when to collaborate. 1. How would you ensure sufficient discussion of contentious issues in a work group? How can managers bring unspoken conflicts into the open without making them worse? The first step in order to bring unspoken conflicts into the open is to determine what type of conflict the organization is dealing with. According to our text, conflict is defined as “a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about.” (pg. 401). According to our assigned case incident, the text tells us how a manager should “pick a fight?” First, ensure that the stakes are sufficient to actually warrant a disruption. Second, focus on the future, and on how to resolve the conflict rather than on whom to blame. Third, tie the conflict to fundamental values. Rather than concentrating on winning or losing, encourage both parties to see how successfully exploring and resolving the conflict will lead to optimal outcomes for all. If managed successfully, some degree of open disagreement......

Words: 688 - Pages: 3

Battle for Your Mind

...Battle For Your Mind (3 of 8) Series: The Battle Is The Lord's Dr. Stan Coffey II Corinthians 10:3-5 I. SATAN'S DESIRE II. SATAN'S DEVICES III. SATAN'S DOORS IV. SATAN'S DEFEAT It is good to see you. If you have a copy of the word of God, I want you to take God's word and turn to Second Corinthians Chapter 10 and tonight we want to continue to think about the battle is the Lord's. We are thinking about spiritual warfare. I don't know about you but I am in a battle. Amen? I suspect you are too if you are a believer. Somebody said if you hadn't met the devil, you are probably going the same direction he is. Amen? So if you are going toward God, you are going to have the devil try to stand between you and God and not the devil literally but demonic influence, demons. We studied last seek how to overcome the devil and we spoke about that and we spoke about how Jesus had vanquished the devil. The devil has been vanquished but the devil has not been banished. That is, the Bible says that God now has given us authority over him and power over him but he is not yet in the lake of fire. There is no need for any believer to be defeated by Satan because the Bible says we have been given the victory, the victory has been won and we don't fight for victory, we fight from victory. But nevertheless, we are still in a battle. Now look at Second Corinthians 10 and verse 3, "FOR THOUGH WE WALK IN THE FLESH, WE DO NOT WAR AFTER THE FLESH. (FOR THE WEAPONS OF OUR......

Words: 5807 - Pages: 24

Choosing Your

...Choosing Your Battles Josh FOSTER 9/12/2015 Choosing Your Battles Josh FOSTER 9/12/2015 How would you ensure sufficient discussion of contentious issues in a work group? How can managers bring unspoken conflicts into the open without making them worse? Conflict is a word with no shortage of definitions but common to most of those definitions is the idea that conflict is a perception (Robbins and Judge 2015, p.400). Conflict is most generally a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something the first party cares about (Robbins and Judge 2015, p.401). The conflicts people experience in organizations are numerous with examples of such conflicts being; incompatibility of goals, differences over interpretations of facts, and disagreements based on behavioral expectations (Robbins and Judge 2015, p.401). The role of conflicts in groups and organizations is hotly debated and generally comes down to two different views. The traditional view of conflict which holds the idea that all conflict is harmful and must be avoided due to the conflict stemming from a malfunction within the group or organization (Robbins and Judge 2015, p.401). The over view point; the interactionist view of conflict, holds the belief that conflict is a positive and absolute necessity for a group to perform effectively based on the idea that a harmonious, peaceful, tranquil, and cooperative group is prone to......

Words: 1142 - Pages: 5

Choosing Your Battles

... Ways negotiators can utilize conflict management strategies to their advantage so that differences in interests do not lead to dysfunctional conflicts but rather to positive integrative solutions would be to first be thoroughly trained in the art of mediation and be able to attempting to compromise to resolve the conflict. By compromising each side would give a little and take a little. By arranging a compromise instead of just selecting one member’s interest over the other you can reduce the likelihood that one staff members feel slighted by the way in which the conflict was resolved. The preparation for a successful negotiation would depend on the scale of the disagreement. For larger major disagreements you would need to strengthen your position and plan accordingly. You would need to consider the goals, trades, alternatives, relationships, expected outcomes, the consequences, powers and possible solutions. Once you have established those points you must then ensure that both parties have a positive feeling about the negotiation is over. In an ideal situation, you will find that the other person wants what you are prepared to trade and that you are prepared to give what the other person wants. (Jackson, 2015) During the planning of my mother in law’s 50th birthday party, everyone had their own ideas about who to invite, the menu and the theme of the party. Since I was the new person in the family I did not speak up or protest any ideas. I attempted to suggest a few......

Words: 1006 - Pages: 5

Choose Your Battles Wisely

...Choose your Battles Wisely My son Brandon loves to laugh, talk to people, and more than anything he loves to help others. For many people in Brandon's life, these great attributes were difficult to identify when Brandon was in pre-school through about the 6th grade. Typical children can follow simple orders, communicate with children their own age and demonstrate self-control. In Brandon's case, he had trouble figuring out how to communicate with his peers and it was difficult for him to express his thoughts verbally and in writing. Brandon also struggled with self-control. When he was expected to sit still in class, he would fidget, touch things, speak out of turn and have emotional outbursts. I realized early on that "sorry" was the most common word spoken by Brandon as he was constantly apologizing for not following simple directions. I didn’t fully understand how severe his behavior was until he was in the second grade. At the time, he was enrolled at Ridge Lawn School and I was asked to attend a meeting with a social worker, Brandon’s teacher, principal, and the school nurse. At the meeting, I was informed by this group they believed Brandon was suffering from Attention Deficit Hyperactivity Disorder (ADHD) and needed medication. Initially, I was upset and baffled. My heart sank at the thought of my son’s actions being controlled by pills. They asked me to complete a questionnaire about Brandon’s behavior at home and after they had assessed Brandon’s......

Words: 1396 - Pages: 6

Positioning the Battle for Your Mind

...| | | |  | |[pic] | |title | |: | |Positioning : The Battle for Your Mind | | | |author | |: | |Ries, Al.; Trout, Jack. | | ...

Words: 30800 - Pages: 124

Google, Mircosoft, Apple Battle for Your Internet Experience

...OUA Group Assignment Cover Sheet A Group Assignment Cover Sheet needs to be included at the front of each assignment submitted. Details of one group member is to be provided – this is where your group assignment will be returned once marked Address details Full name: Kirrily Alisia Loring Address: 516 Senate Road Port Pirie SA Postcode: 5540 Assignment details Unit code: ACG10 Unit name: Communication and Information Systems in Business Assignment no. 2 Due date: 28/04/2012 Assignment topic (as stated in the Unit Information Booklet): Case Study: Google, Apple and Microsoft Struggle for Your Internet Experience. Student names UniSA email ID 1. Kirrily Loring 2.Adrian Holmes 3.Debra Evans 4.Ana Irisari 5. Student Declaration We declare the work contained in this assignment is our own, except where acknowledgement of sources is made. We authorise the University to test any work submitted by us, using text comparison software, for instances of plagiarism. We understand that this will involve the University or its contractor copying our work and storing it on a database to be used in future to test work submitted by others. We understand that we can obtain further information on this matter at......

Words: 4689 - Pages: 19