Capability Maturity Model of E-Learning

In: Business and Management

Submitted By khalilshawahin
Words 798
Pages 4
Towards Capability Maturity Model of e-Learning Process
Yong Zhou
Software Engineering Institute, East China Normal University, Shanghai, China
Email: yzhou@sei.ecnu.edu.cn

Received April 12, 2012; revised May 27, 2012; accepted June 10, 2012

ABSTRACT ePCMM (e-Learning Process Capability Maturity Model) is used for evaluating the capability and maturity of an institution engaged in e-Learning based on e-Learning key process areas. It is a stepwise process improvement which can be implemented by both staged model and continues model.

Introduction
The e-Learning Maturity Model (eMM) model was developed in New Zealand by Marshall [1]. The method is based on gathering evidence about 5 processes categories in the eLearning lifecycles and takes a holistic view of maturity, addressing multiple aspects.

Staged model of ePCMM
The staged model of ePCMM is defined in 6 maturity levels (ML).
The staged model of ePCMM provides a roadmap to organizational process improvement. Each stage of maturity level covers every e-Learning process area. 1. Initial: Ad hoc 2. Deliverable: Set up e-Learning process and make delivery 3. Planed : Have a clear and quantitative goal on e-Learning program 4. Defined : Define process for e-Learning development and support 5. Managed: Quality assurance on e-Learning resource and delivery 6. Optimizing :Keep improving on all aspect of e-Learning process

The staged model of ePCMM has two advantages:
1) The staged model provides a stepwise process platform that support e-Learning process improvement for the organization.
2) The staged model defines e-Learning process maturity level for the organization, it is easy for cross organization comparing.

However, the staged model of ePCMM also has two disadvantages:
1) In order to achieve a certain maturity level, the organization must fulfill…...

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