Business Analysis: Erp Case Study

In: Computers and Technology

Submitted By ShuLiu
Words 2515
Pages 11
In order to keep advantage in the competitive environment, organisations are seeking methods to improve their distinctive competencies. Business information systems (BIS) play a significant role in developing the competitive merits among other competitors. Through the contribution on the five competitive forces described by Porter (1980), information systems could assist an organization to achieve the strategic advantage (Greasley, Bocij, & Hickie, 2008). BIS is a complex process of converting data to information which facilitates the planning, operational activities and decision making (Hardcastle, 2008). People, computers, processes and communication interact in BIS, and thus it is more than technology. Llett (2006) claimed that the value of the system should be led by business need rather than technology. Facing the challenges from business change, managers are expecting the BIS could satisfy the desired purposes such as increasing revenue and reducing cost. As one of the BIS, enterprise resource planning (ERP) attracts the managers’ attention by standardized firm-wide transactions and central data management. By replacing the complex interfaces between the different systems, ERP provides a ‘standardized, cross- functional transaction automation’ and enables the organisation to collect data once through the initial transaction, data storage and process (Hendricks, Singhal, & Stratman, 2007, p. 68). However, whether these benefits could be realised is determined by the alignment between the system and organisational objectives, the feasibility of the system implementation, and the flexibility to be linked to business changes. By analyzing the development, implementation and review of ERP system in my company, this essay will attempt to review the problems in this process and provide the possible solutions.

Introduction to Bohi
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