Australia Post Analysis

In: Business and Management

Submitted By paulinedao
Words 608
Pages 3
History over 200 years, government owned
Mail and parcel delivery throughout Australia
Meet community service obligations CSOs (uniform rate, meet community meets)
Market share 40%, dominant competitor in APS: providing mail and parcel delivery services, postages stamps, mail sorting and distribution in Aus and overseas, messenger services, and mailbox rental and post office facilities.
Unrivalled nationwide delivery network
Agency services outside the industry in banking and telecommunications.
Challenges: cost of servicing an expanding delivery network across Australia has risen. Revenues and profits have fallen as consumers migrated away from traditional mail and retail services to digital communication services.
Future ready business transformation program: stronger customer focus, managing costs more effectively, developing the retail network and by building sustainable growth in its parcel and e-commerce businesses in particular.
Remote environment 1. Economic conditions:
Rising disposable household incomes =>growth in online shopping => demand for parcel delivery
Higher Australian dollar =>more Australian buy goods from overseas via online shopping
GFC softened demand for postal services with business customers changing to cheaper surface transport modes and increase the use of electronic communication. Many of the service industries, which are the heavy users of postal and couriers series, grows at slower rate
The weaker economic conditions have contributed to an increase in the demand of parcel delivery services as consumers migrate their shopping to cheaper prices available online.
Rising fuel prices => decrease profit 2. Technology:
Growth of internet user is a double –edged sword:
Demand for traditional mail service decrease because consumers migrate to email and social networking as a main form of communication.

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