Annotated Reference List

In: Other Topics

Submitted By BoriquaG
Words 969
Pages 4
Annotated Reference List
Grand Canyon University: UNV-504
July 31, 2013

Annotated Reference List
Kaplan, G. (2012). Waste not: The management imperative for healthcare. Journal of Healthcare Management/American College of Healthcare Executives, 57(3), 160-166. Retrieved from http://ehis.ebscohost.com.library.gcu.edu:2048/eds/pdfviewer/pdfviewer? sid=69dc6d91-8f7f-4151-b276-c2d279bedc61%40sessionmgr11&vid=3&hid=3 Efficiency is key. Working smarter not harder is one way to be efficient. The author of this peer reviewed article, an expert in the field based on his education, title and position, discusses not only the truth about healthcare and its revenue and spending, but brings to light a new outside-of-the-box idea for reducing waste. As a future nurse and healthcare administrator, I found this article intriguing and unique. Even though this article grew out of a turnaround for one healthcare system, others nationwide would be wise to adopt and follow its discoveries. First, Dr. Kaplan and his board identified their current management procedures benefited themselves, employees, vendors, rather than their patients. To resolve this, his board adopted the production and management methods of Toyota, the leading carmaker, in identifying their target consumer, their patients, and ways to identify, reduce if not eliminate waste. Following in Taiichi Ohno’s footsteps, the father of the Toyota production method, Dr. Kaplan and his board focused on reducing and potentially eliminating the seven identified wastes, as previously discovered by Ohno. Instead of raising revenue, lowering costs, improving employee morale and patient satisfaction scores, the focus of Dr. Kaplan’s healthcare system management was to “eliminate waste [as] the means to improve quality and safety and reduce cost (2012).” Who knew that a carmaker could inspire a physician to drive…...

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