Analysis of Managerial Decisions

In: Business and Management

Submitted By Markpeter
Words 328
Pages 2
Analyzing Managerial Decisions: Interwest Healthcare
Chapter 2 Case Study 1. What are the potential sources of the problem?
After reading the case study it seems that one problem between the hospitals and upper management seems to be lack of communication. It seems that Singh and Mrs. Manzoni have not affectively communicated to the hospital administrators what the goals of the company are and what is best for the company. I believe that Mrs. Singh and the hospital administrators value the importance of two different things. Mrs. Singh values the importance of correct data entry into the firm’s management information system. While, the hospital administrators seem to be placing more value on the importance of patient services. In addition, it seems Mrs. Singh does not know what motivates the employees to exert more effort. Economists would view the employees’ actions as the outcomes of maximizing personal utility (Brickley, Smith, & Zimmerman, 2009). During the retreat Mrs. Singh failed to effectively communicate to the administrators the high importance of accurately entering data. She should had stressed how incorrect data could possibly effect the aid that they receive. 2. What information would you want to analyze?
I would actually choose to thoroughly analyze the data the management information system is currently asking for. I would also review past reports generated by the system and compare them. It would be highly imperative to insure that the system asked the appropriate questions in order to even produce accurate reports. Mrs. Singh can blame the employees for inputting incorrect information all day. However, if the system is flawed to begin with, the latter issue is a moot point in my opinion. 3. What actions might you recommend to increase the accuracy of the data entry?
As stated above the first thing I would do…...

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