Accenture Case Study

In: Business and Management

Submitted By NeroZero
Words 530
Pages 3
Case Study:
Strategic IT Transformation at
Accenture

An introduction to Accenture
• Accenture today is a multinational management consulting, technology services, and outsourcing company. • Headquarters in Dublin, Ireland
• World’s Largest IT Consulting firm by revenue
• In 2014, reported net revenue of 30 billion
• 305,000 employees world wide
• Servicing clients in more than 200 cities and 56 countries History of Accenture
• Started out as Andersen Consulting a division of the accounting firm Arthur Andersen.
• In 2001 Andersen Consulting split away from its parent company and became Accenture.
• To support its launch, Accenture had the right to use Andersen’s Technology infrastructure for one year.

Problems with the Old IT
Infrastructure
• Andersen’s systems were composed of a patchwork of legacy applications that did not interconnect. • Key systems and Databases could not be accessed remotely through the internet.
• Each Office had adopted their own accounting and HR Software systems, making it difficult to get a status of the whole Organization at any one time.

Problems with the Old IT
Infrastructure

Changing the approach to IT
• Accenture due to the split had a rare opportunity for an organization of its size; To build its IT infrastructure from Scratch.
• Accenture had to change the conceptual approach to internal IT and its perception.
• IT would be run as a business within a business rather than as a cost center as had been traditionally done.

Changing the approach to IT
• IT products and services would be determined by the needs of the internal customers and stakeholders, rather than by IT engineers.
• Verifiable Service levels for each IT product and service would be offered.
• IT spending priorities would be determined by a Steering committee made of C-level executives. A Enterprise Approach to IT
• Accenture desired to create a high level…...

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